Access and Outage Administrator

United Infrastructure; Warrington; On-site; Confidential; Full time

Job summary

A leading infrastructure services provider in Warrington is seeking an Access and Outage Administrator to support operational delivery across multiple client sites. The successful candidate will handle coordination of access arrangements, support outage requests, issue job packs, and ensure documentation is efficiently managed. Candidates should have experience in administrative or project support roles, showcasing strong communication and organizational skills. This full-time position also offers various benefits including private medical insurance and a bike to work scheme.

Benefits

Bike to work scheme

26 days holidays plus bank holidays

Company pension

Life insurance

Private medical insurance

Wellness programmes

Choice of 1 day per week WFH / Additional leave allowance

Qualifications

• Experience in an administrative, coordination, or project support role.
• Ability to manage multiple tasks and deadlines.
• Competent with documentation management and portals.

Responsibilities

• Coordinate access arrangements for client sites.
• Support outage requests and issue job packs.
• Maintain structured documentation and site folders.

Skills

Organisational skills

Communication

Attention to detail

Tools

Documentation management tools

Client portals

Job description

United Infrastructure is seeking a highly organised and proactive Access and Outage Administrator to support operational delivery across multiple client sites. This role will be responsible for coordinating access arrangements, supporting outage requests, issuing job packs, and ensuring efficient handling of documentation and client-related workflows. The successful candidate will work closely with internal teams, field engineers, and client representatives to maintain smooth project execution within tight timelines.

Tasks

• Raise internal PO requests in line with project requirements.
• Submit, track, and follow up on resource requests.
• Download existing site information and documentation from client portals.
• Create and maintain structured site folders, ensuring documentation is stored correctly and remains up to date.
• Arrange site access via email, phone calls, and portal systems, ensuring all required approvals are obtained.
• Raise Client PO Cover Requests to support operational activities.
• Create, compile, and issue Job Packs, ensuring they contain all required documents, drawings, scope details, and safety information.
• Raise, monitor, and close outages, ensuring all stakeholders are informed and outages are logged accurately.
• Prepare and submit RAMS (Risk Assessment & Method Statements) v1.1, ensuring compliance with company and client standards.

Requirements

• Previous experience in an administrative, coordination, or project support role (in telecoms, utilities, or infrastructure preferred).
• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Confident communicator, able to liaise with clients, internal teams, and field engineers.
• Competent using portals, shared drives, and documentation management tools.
• High attention to detail and accuracy in data entry and documentation control.

Benefits

• Bike to work scheme
• 26 days holidays plus bank holidays
• Company pension
• Life insurance
• Private medical insurance
• Wellness programmes
• Choice of 1 day per week WFH / Additional leave allowance