Academy Administrator/Receptionist

Chelsea Football Club; Cobham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading football club in Cobham is looking for an Academy Administrator/Receptionist to provide a professional front-of-house and administrative service. The ideal candidate will be friendly, highly organised, and IT literate, supporting daily operations and various events while maintaining confidentiality. This role offers competitive benefits including annual leave and private healthcare.

Benefits

25 days annual leave (+ Bank Holidays)

Pension Contribution (5%)

Life Assurance (4 × base salary)

Private healthcare through Vitality

Cycle to Work scheme

Discount on club products

Employee Assistance Program

Qualifications

• Experience in reception and administrative roles preferred.
• Ability to manage multiple tasks efficiently.
• Willingness to support evening and weekend events.

Responsibilities

• Provide a professional first point of contact at reception.
• Complete core administrative tasks including SOP updates and maintenance logging.
• Support Games Programme operations and tour coordination.
• Assist in delivering key Academy events.

Skills

Friendly, professional communicator

Highly organised

Detail-focused

IT literate

Trustworthy and discreet

Flexible with working hours

Tools

Teamworks

Concur

Job description

JOB TITLE: Academy Administrator/Receptionist

LOCATION: Cobham Training Ground

Closing date: 16th December

We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.

Job Opportunity

We are seeking an enthusiastic and dedicated individual to join our team in Cobham, providing a professional and efficient front‑of‑house and administrative service that supports the smooth running of the Academy. This role is vital in ensuring seamless day‑to‑day coordination, accurate record‑keeping, and effective cross‑departmental support—contributing to an exceptional experience for players, parents, staff, and visitors.

This is a reception based role with one evening shift per week and bi‑monthly weekend work (Sat or Sun)

Key Responsibilities

Reception Duties

• Provide a professional, friendly first point of contact and manage visitor sign‑in in line with safeguarding.
• Ensure the reception area is staffed, clean, safe, and well‑presented at all times.

Administrative Support

• Complete core admin tasks (SOP updates, communication, maintenance logging, purchase orders, file audits).
• Maintain accurate staff records and manage stationery orders and daily post.

Systems & Processes

• Act as a Teamworks super‑user to keep staff and player profiles current.
• Manage Parent Expenses (Concur) and casual staff timesheets, coordinating with Accounts/Payroll.

Games Programme & Tours

• Support Games Programme operations, including fixtures, documentation, and matchday logistics.
• Assist with tour coordination: travel documents, itineraries, bookings, and post‑tour audits.

Event Coordination

• Support delivery of key Academy events and staff in‑service activities.
• Arrange accommodation bookings for staff and players.

What you will bring to the role:

• Friendly, professional, and confident communicator.
• Highly organised, detail‑focused, and able to work under pressure.
• IT literate with experience in systems such as Teamworks and Concur (training provided).
• Trustworthy and discreet, maintaining confidentiality at all times.
• Flexible with working hours, including availability for one evening per week and occasional events/tours.

In return: (Benefits)

• 25 days annual leave (+ Bank Holidays) After three years’ service, AL days increase to 28.
• Pension Contribution (5%)
• Life Assurance (4 × base salary)
• Private healthcare through Vitality
• C2W (Cycle to Work scheme)
• Chelsea Ticket Membership Program – enables employees to purchase tickets for home games 49 days prior to the match
• Free staff lunches at Cobham (Mon‑Fri)
• Discount on club and club‑affiliated products (Megastore, Nike 25% discount, Stadium Tours, onsite bar/restaurant etc)
• Employee Assistance Program, Mental Health first aiders and a strong well‑being community

Our commitment to Equality, Diversity and Inclusion

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC is fully committed to ensuring the safety and well‑being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.