Academic Programme Coordinator

Glion Institute; City Of London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A prestigious education institution in London seeks an experienced Academic Programme Coordinator to enhance student experiences and support academic operations. The successful candidate will monitor student engagement, coordinate examinations, and liaise between departments. A Level 5 qualification and strong communication skills are essential. The role offers a hybrid working model. Application deadline is 5 December 2025.

Qualifications

• Proficient in MS Office, especially Excel.
• Experience in an international environment.
• Strong understanding of educational processes.

Responsibilities

• Monitor academic mailboxes and respond to queries.
• Act as point of contact in the absence of the Program Manager.
• Assist in tracking student engagement and absences.
• Coordinate examination timetables and support field trip organization.
• Liaise between departments for smooth student processes.
• Collaborate with faculty on academic matters.
• Support campus events and marketing initiatives.
• Own parts of the arrivals and induction process for new students.
• Participate in projects and institutional initiatives.

Skills

Fluent in English (written and spoken)

Experience in higher education

Excellent communication skills

Organisational skills

Problem-solving skills

Proficient in MS Office

Customer-focused

Education

Level 5 qualification or higher

Tools

MS Office

Job description

Academic Programme Coordinator

Permanent contract / Roehampton, South West

Hybrid working possible, subject to agreement with Campus Director / Management

Sommet Education is a unique education group specialised in premium hospitality management and culinary arts, over 8 countries and 22 campuses. The group operates through 5 world-class brands: Glion Institute of Higher Education, Les Roches, École Ducasse, Invictus Education Group and Indian School of Hospitality.

Development, Distinctiveness, Joint Commitment, Openness and Sense of Service are the core values which drive us.

We are seeking a proactive and detail-oriented Programme Coordinator to join our Academic Management team. This role is pivotal in supporting academic operations and enhancing the student journey. If you thrive in a dynamic, international environment and have a passion for education, this could be your next career move.

Your Role

• Monitor academic mailboxes and respond to day‑to‑day queries.
• Act as the point of contact for the campus and wider institution in the absence of the Program Manager.
• Assist in tracking student engagement, absences, and survey response rates.
• Coordinate examination timetables and support field trip organization.
• Liaise between departments to ensure smooth student lifecycle processes.
• Collaborate with faculty and lecturers on academic matters.
• Support campus events including graduations, open days, alumni activities, and marketing initiatives.
• Own parts of the arrivals and induction process for new students.
• Participate in projects and contribute to institutional initiatives.

About You

• Level 5 qualification or higher.
• Fluent in English (written and spoken); French or other languages are an advantage.
• Experience in higher education and working in an international environment.
• Strong understanding of educational processes, ideally within hospitality schools.
• Excellent communication, organisational, and problem‑solving skills.
• Proficient in MS Office (especially Excel).
• Collaborative, detail‑oriented, and customer‑focused with a positive attitude.

Why Join Us?

At Glion, you’ll be part of a global education group that values innovation, quality, and student success. This role offers variety, responsibility, and the chance to make a real impact on the student experience.

Application deadline

Friday 5 December 2025

Please note

Please note: we are unable to provide visa sponsorship. Candidates must already be based in the UK and have the right to live and work in the UK without sponsorship.