Academic Investigations Administration Assistant

Royal Holloway, University of London; Egham; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

A higher education institution is seeking an Academic Investigations Administration Assistant to provide administrative support for the academic misconduct process and student appeals. The role requires excellent organisational and interpersonal skills, attention to detail, and a commitment to delivering high-quality service. This full-time position is based in Egham and offers benefits such as generous leave entitlement, training opportunities, and a pension scheme. The closing date for applications is 11 February 2026.

Benefits

Generous annual leave entitlement

Training and Development opportunities

Pension Scheme with employer contribution

Cycle to Work scheme

Season Ticket Loans

Help with Eyesight testing

Free parking

Qualifications

• Experience of Higher Education administration (preferred).
• Strong organisational and interpersonal skills with high attention to detail.
• Ability to work independently and as part of a team.
• Commitment to delivering a high-quality service to students and staff.

Responsibilities

• Provide administrative support to the Academic Investigations team.
• Assist with documentation, case management, and coordination of investigations.
• Support scheduling, records maintenance, and correspondence with students and staff.

Skills

Organisational skills

Interpersonal skills

Attention to detail

Ability to work independently

Education

Experience of Higher Education administration

Job description

Overview

Job title: Academic Investigations Administration Assistant

Department: Student Administration - Academic Investigations

Location: Egham

Salary: £26,805 to £29,058 per annum pro rata - including London Allowance

Post type: Full Time

Hours per week: 35

Weeks per year: 52

Closing date: 23:59 hours GMT on Wednesday 11 February 2026

Reference: 0126-036

Right to work: Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.

Contract: Full-Time, Fixed-Term until 31 July 2026.

About the role

Applications are invited for the post of Academic Investigations Administration Assistant in the Academic Investigations team, which is part of Student Administration. Student Administration is responsible for all central administrative functions involved in the student lifecycle, including Enrolment, Academic Timetabling, Examinations, Graduation Ceremonies and Research Degree Administration; it also contains the Student Services Centre, which provides a central point of contact for students. The role sits within the Academic Investigations team which is responsible for administration of the academic misconduct process, investigation of student academic appeals and formal student complaints.

The role requires a skilled administrator, preferably with experience of Higher Education administration. You will have excellent organisational and interpersonal skills, strong attention to detail and the ability to work independently. You should also be committed to contributing to the continual development and provision of a high-quality service to students and staff.

Responsibilities

• Provide administrative support to the Academic Investigations team in relation to the academic misconduct process, student appeals, and formal complaints.
• Assist with documentation, case management, and coordination of investigations and processes.
• Support scheduling, records maintenance, and correspondence with students and staff.

Qualifications and requirements

• Experience of Higher Education administration (preferred).
• Strong organisational and interpersonal skills with high attention to detail.
• Ability to work independently and as part of a team.
• Commitment to delivering a high-quality service to students and staff.

Benefits

• Generous annual leave entitlement
• Training and Development opportunities
• Pension Scheme with generous employer contribution
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing
• Free parking

Location and contact

The post is based in Egham, Surrey on a leafy campus near Windsor Great Park and within commuting distance from London.

For an informal discussion about the post, contact Claire Daltrey at [e-mail].

For queries on the application process, contact the Human Resources Department at [e-mail].

Royal Holloway recognises the importance of work–life balance and offers flexible working arrangements, including part-time, job share or compressed hours.

Please quote the reference: 0126-036

Closing Date: 23:59, 11 February 2026

Interview Date: 25 February 2026

Further details: Job Description & Person Specification; Email details to a friend

Apply Online

The university has adopted hybrid working for some roles; some remote working may be possible for this role.

Equality, Diversity and Inclusion: Royal Holloway is committed to equality, diversity and inclusion (EDI) and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on EDI and staff diversity networks can be found on our Equality and Diversity Intranet page.