Academic Coach & Mentor

Fashion Retail Academy; Greater London; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Personal growth allowance

Birthday/celebration leave

Maternity/adoption/shared parental pay

Wellbeing allowance

Pension 5% employer contribution

Job summary

The EFI Group is seeking an Academic Coach and Mentor to work mainly at LCBT London, providing day-to-day academic coaching and signposting to support learners across Hair and Beauty programmes. You will reinforce theory, build confidence and track test readiness to ensure first-time success and progression.

Working with lecturers, you will prepare learners for City & Guilds EVolve online tests, maintain accurate records, and support identified student groups including vulnerable learners, while

Qualifications

• Experience coaching/mentoring students and supporting learning progress.
• Knowledge of Post-16 education, policies and pedagogy.
• Understanding of City & Guilds EVolve online tests and external provision for vulnerable learners.
• Ability to maintain records and documentation.

Responsibilities

• Provide day-to-day academic coaching and signposting for EFI learners.
• Prepare learners for City & Guilds EVolve tests and build exam technique.
• Track readiness and help learners progress to next steps.
• Collaborate with LCBT curriculum teams to support delivery.
• Support vulnerable students and maintain appropriate records.

Skills

Coaching experience

Planning and organisat ional skills

Effective communication

Mentoring

IT skills / online assessment tools

Education

Post-16 education knowledge

City & Guilds EVolve tests knowledge

Tools

Online assessment platforms

Job description

Education for Industry Group

Full-Time, 39 Hours

Monday to Friday, Term-Time Only

Fixed-Term Contract until 31st August 2027

Location: LCBT Academy, 3-5 Fashion Street, London E1 6PX, with travel to other EFI Group sites as required

About EFI Group

EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence.

About the role

The Academic Coach and Mentor will report into the Programme Manager: Coaching and Mentoring and will be a member of the EFI Group Academic Coaching Team. The post works across EFI Group but will be based predominantly at LCBT, liaising closely with the LCBT Curriculum Teams to provide day-to-day, subject-specific academic coaching and signposting. The Coach will be responsible for delivering the best possible student experience and outcomes, particularly for identified groups of learners (groups may include: a Beauty, Hair or Make-Up cohort; learners at risk of not passing their knowledge tests; at risk students; vulnerable students).

A key focus of the role is preparing learners for their City & Guilds EVolve online knowledge tests. The Coach will work alongside lecturers to reinforce underpinning theory, build learners' confidence and exam technique, and track test readiness so that learners achieve first time and progress on to their next step.

The post holder will be personable, highly compassionate, organised and genuinely interested in education and wellbeing, with the subject knowledge to coach learners through the technical content of Hair and Beauty programmes. This role's purpose is to ensure all students (primarily identified students in Further Education), including the most vulnerable, make excellent progress both academically and with their social and emotional development.

About you

• Experience: Relevant industry experience and experience in coaching, mentoring or providing academic support. Experience of working directly with students to support their learning and progress, with demonstrable positive outcomes. Experience of preparing learners for externally set tests or examinations, supporting inspection readiness and maintaining appropriate records and documentation.
• Expertise: Knowledge of current Post-16 education, including relevant policies, practices, teaching methods, processes and pedagogy. Strong subject knowledge across Hair and/or Beauty, including underpinning theory. Knowledge of awarding body assessment requirements, ideally including City & Guilds EVolve online tests, and external agency provision for vulnerable learners and those requiring additional support. Commitment to keeping knowledge up to date within the relevant subject area and Post-16 education.
• Skills: Excellent planning, organisational and administrative skills, including managing competing priorities. Effective communication and listening skills, with the ability to explain technical content clearly and accessibly. Strong coaching and mentoring skills. Good IT and digital skills, including confidence using online assessment platforms. An inquisitive and supportive approach to individualised learner support, with the ability to problem-solve creatively and adapt support to individual needs.
• Values: Commitment to upholding and modelling the EFI Group's values.

Why The EFI?

We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:

• Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access and annual CPD.
• Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave.
• Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption and shared parental leave.
• Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme.
• Pension: We offer a 5% employer pension contribution, supporting you in planning for your future.

Salary

From £25,350 to £26,650 per annum, subject to qualifications and experience

Closing Date

8am on Tuesday, 3 November.

Interviews/Recruitment Day

Interviews held on Wednesday 11th and Thursday 12th November in-person at Fashion Retail Academy, Electra House, 84 Moorgate, London EC2M 6SE.

More Information / Contact us

For more information about the EFI Group, visit our EFI, FRA, LCBT websites and refer to the job description. Please contact [email protected] for further information.

Safeguarding

The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.

Thank you for sharing our values and commitment to student safety.