Academic Assistant

Captiva Learning; City of Westminster; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading apprenticeship provider in the UK seeks an Administrative and Operational Support professional to join their Learning Operations Department. The role requires excellent organizational and communication skills, along with a relevant master’s degree. Candidates must be able to travel to the Stratford office initially five days a week. Generous benefits include healthcare, enhanced maternity pay, and flexible work options post-probation.

Benefits

25 - 30 days annual leave + bank holidays

Private healthcare

Employee Assistance Programme

Birthday day off

Enhanced Maternity Pay

Paid paternity pay

Electric car Vehicle Scheme

Paid bereavement leave for close family member

Qualifications

• Ability to travel to the Stratford office 5 days a week until probation completion when role becomes hybrid.
• Disability Confident employer offering opportunities to individuals regardless of background.

Responsibilities

• Provide administrative and operational support to the Learning Operations Department.
• Monitor and coordinate assessment related queries.
• Organise and maintain learning resources.

Skills

Excellent organisational skills

Excellent communication skills

Excellent collaboration skills

Education

Relevant master’s degree

Job description

Are you driven by supporting others to achieve their career and education goals? In Captiva, we're obsessed by it.

Are you looking for a new role that will stretch you intellectually, yet provide the time and flexibility for your professional growth? In Captiva, we insist on that space.

Would you like to join a team of professionals that is revolutionising its industry sector through innovation, collaboration, and excellence? In Captiva, we live those values every single day.

We are offering an exciting opportunity to join us and be part of a journey of continued discovery and growth, supporting learners through our range of groundbreaking apprenticeship programmes.

The Role

In this role you will provide administrative and operational support to the Learning Operations Department.

The Department

The Learning Operations Department manages the resources for learners during their journeys with Captiva Learning Ltd. The department is responsible for ensuring that the marking of Academic submissions are completed and recorded in due time and all compliance and administrative tasks are aligned to our partnership agreements.

• Academic Assessments
  • Assessment planning – scheduling and maintaining records
  • Marking – supporting Assessment Officers in marking
  • Moderation – complete moderation forms and summaries
• Operations Support
  • Learning operations inbox – monitor and coordinate assessment related queries
  • Learning resources – organise, upload and maintain learning resources
  • Live learning events – support learning operations and cross-functional teams
• Programme Administration
  • University external partnerships – reconcile Awards & Progression Board records
  • Learner records – reconcile data with the MIS department
  • Reporting – provide reporting on high-risk learners to Assessment Officers

Qualifications

• Relevant master’s degree
• Excellent organisational skills
• Excellent communication and collaboration skills
• Ability to travel to our Stratford office 5 days a week until successful completion of probation when role becomes hybrid
• Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Captiva Learning is a rising star provider of apprenticeships (RoATP) with a recent Ofsted inspection that is Good in all areas.

Captiva is the home to 3 colleges: The National College of Education (NCE), The National Centre for Leadership and Management (NCLM), and Premier Pathways. Collectively, these colleges serve over 2,000 current leadership learners at Level 3, Level 5, Level 6 and Level 7, and over 1500 alumni.

Captiva strives for a more inclusive work environment which attracts a diverse group of applicants and signals our commitment to celebrate and promote diversity. We are committed to equality of opportunity for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnership.

If you don't quite meet the role criteria we've identified below, but you like the sound of our company, please don't hesitate to get in touch to see what other opportunities we can provide for you. We're always happy to chat to nice people!

Remuneration & Benefits

• Full time, permanent role
• Monday to Friday, 9am - 5pm
• Head office based – Stratford (5 days per week in office until successful completion of probation)
• 25 - 30 days annual leave + bank holidays
• Private healthcare
• Employee Assistance Programme
• Birthday day off
• Enhanced Maternity Pay
• Two weeks paid paternity pay
• Two weeks paid grandparents leave within first 8 weeks of grandchilds birth
• Electric car Vehicle Scheme
• Two weeks paid bereavement leave for close family member