Aberdeen On-Site IT Support Engineer (L1/L2) - Grow & Impact

Fortis Hayes; Aberdeen City; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global healthcare leader is seeking an On-Site IT Support Engineer (Level 1/2) in Aberdeen. The role includes troubleshooting user devices, managing IT infrastructure, and providing exceptional support. The ideal candidate must have 3-5 years of IT experience and A/MCP certifications are preferred. This full-time position offers long-term potential within a dynamic team in the healthcare sector.

Benefits

Support a global healthcare innovator's IT ecosystem

Long-term role in a dynamic environment

Structured workflow

Qualifications

• 3-5 years IT experience required.
• B2 English proficiency is needed.
• Own car with a valid license and UK residency.

Responsibilities

• Troubleshoot Windows/macOS/mobile devices and provide end-user support.
• Image and deploy devices and manage hardware lifecycle.
• Lead inventory management and spare parts tracking.
• Onboard new hires and coordinate with vendors.

Skills

End-User Support

Windows/macOS deployment expertise

Networking basics (TCP/IP, Ethernet)

Exceptional customer service

Team collaboration skills

Education

A / MCP certifications (preferred)

Tools

Adobe Dreamweaver

Job description

A global healthcare leader is seeking an On-Site IT Support Engineer (Level 1/2) in Aberdeen. The role includes troubleshooting user devices, managing IT infrastructure, and providing exceptional support. The ideal candidate must have 3-5 years of IT experience and A/MCP certifications are preferred. This full-time position offers long-term potential within a dynamic team in the healthcare sector.