Abercrombie & Fitch - Key Lead, Bluewater

Abercrombie and Fitch Stores; Dartford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A popular retail company in Dartford is seeking a Key Lead to enhance the in-store customer experience by guiding Brand Reps and Stock Associates. This role involves acting as a Floor Supervisor, managing store operations effectively, and driving performance through team achievement. Candidates should have a High School Diploma/G.E.D and at least one year of retail experience. The position offers a flexible schedule, opportunities for career advancement, and a quarterly sales incentive bonus.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Associate Assistance Program

Training and Development

Global Team Support

Qualifications

• 1+ year of retail experience preferred.
• No supervisory or management experience required.
• Ability to work at least 16 hours per week.

Responsibilities

• Act as Floor Supervisor and guide Brand Reps and Stock Associates.
• Ensure effective store operations and quality customer experience.
• Drive store performance through team achievement of daily sales.

Skills

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Outgoing

Assertiveness

Adaptability / Flexibility

Stress Tolerance

Multi-Tasking

Applied Learning

Work Ethic

Omni Channel Services

Education

High School Diploma / G.E.D. equivalent

Job description

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Opening and closing routine
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register / Point of Sales use
• Asset Protection
• Visual Displays
• System Skills

Work Schedule Requirements

• Schedule will vary weekly but should expect to work at least 16 hours per week.
• Required availability on Saturdays and Sundays as well as certain holidays.
• In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

• Education - High School Diploma / G.E.D. equivalent preferred
• Retail Experience - At least 1 year of retail experience is preferred.
• Supervisor / Managerial Experience - No supervisory / management experience is required.
• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability / Flexibility & Stress Tolerance
• Poise & Ambition
• Multi-Tasking
• Applied Learning
• Work Ethic
• Omni Channel Services

What You’ll Get

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Associate Assistance Program
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Abercrombie & Fitch Co. is an Equal Opportunity employer