Abercrombie & Fitch - Assistant Manager, Battersea Power Station

Abercrombie & Fitch; City of Westminster; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail brand in the UK is seeking an Assistant Manager to oversee store operations, drive sales, and develop staff. The role involves ensuring excellent customer service, efficient store processes, and managing team training and engagement. Candidates should possess strong sales and communication skills, along with experience in operations management. This position offers a pathway to future leadership within the organization.

Qualifications

• Strong customer service skills to enhance customer experience.
• Proven ability to analyze business metrics to drive sales.
• Experience in staffing, scheduling, and payroll management.
• Ability to lead and develop a team effectively.

Responsibilities

• Oversee daily store operations including opening and closing.
• Drive efficiency in all store processes.
• Implement floorset updates and styling recommendations.
• Facilitate recruiting, training, and employee engagement.

Skills

Customer Experience

Sales Drive

Communication

Training and Development

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.

• Customer Experience
• Drive Sales
• OMNI Channel Fulfillment
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection