A&E Receptionist - Patient Access (Part-Time)

University Hospitals Bristol and Weston NHS Foundation Trust; Weston-super-Mare; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare trust in Weston-super-Mare is looking for part-time Receptionists for their A&E Department. The role is pivotal in delivering excellent patient care, requiring candidates to be empathetic and efficient in a fast-paced environment. With multiple posts available, successful applicants will manage reception duties, assist patients and maintain high service standards. This role demands good computer skills and the ability to handle pressure effectively, contributing significantly to patient experience and satisfaction.

Qualifications

• Enthusiastic and dynamic candidates who can thrive in a busy environment.
• Ability to greet patients and be approachable.
• Experience in customer service is beneficial.

Responsibilities

• Provide high-quality reception services and maintain high standards of customer care.
• Act as a first point of contact for patients and the public.
• Organize workload according to the department's demands.
• Coordinate daily activities for service efficiency.
• Maintain confidentiality at all times.

Skills

Empathy

Speed and accuracy in computer work

Ability to work under pressure

Job description

A healthcare trust in Weston-super-Mare is looking for part-time Receptionists for their A&E Department. The role is pivotal in delivering excellent patient care, requiring candidates to be empathetic and efficient in a fast-paced environment. With multiple posts available, successful applicants will manage reception duties, assist patients and maintain high service standards. This role demands good computer skills and the ability to handle pressure effectively, contributing significantly to patient experience and satisfaction.