A&E Emergency Care - Transfer Porter

EAST LANCASHIRE HOSPITALS NHS TRUST; Lancashire; On-site; GBP 18,000 - 22,000; Part time

Job summary

A Local NHS Trust in Lancashire seeks a dedicated individual to provide frontline support to staff and patients. The role involves liaising with patient flow teams and ensuring confidentiality. Ideal candidates are physically fit, have strong communication skills, and demonstrate a commitment to customer care. Flexibility is essential in this busy department, covering shifts mainly on weekends.

Qualifications

• Physically fit to perform required duties.
• Ability to work under own initiative and as part of a team.
• Flexibility to cover for annual leave and sickness.

Responsibilities

• Provide frontline support service to staff and patients.
• Liaise with Patient Flow Team and Senior Facilities Manager.
• Ensure confidentiality of patient information.

Skills

Good communication skills

Self-motivation

Customer care commitment

Ability to work independently

Teamwork

Job description

Overview

To provide and maintain a flexible, dedicated, comprehensive frontline support service to the staff and patients and provide a support service to other departments of the Trust. This involves undertaking a wide range of duties including moving and handling that enable the clinical and non-clinical departments to function effectively., The post holder will liaise with the Trusts 'Patient Flow Team' and Senior Facilities Manager to provide a first port of contact as part of the emergency care transfer portering team.

Responsibilities

• b) That in all issues, the patient/customer requirements are met and all staff contribute fully to achieving the Trust's corporate goals and objectives;
• c) That all staff hold themselves personally responsible for the quality of their work and therefore seek to attain the highest standards achievable within their knowledge, skills and resources available to them in furtherance of the Trust's Vision and in embedding the organisation's Values.

Confidentiality

Each member of the Trust's staff is responsible for ensuring the confidentiality of any information relating to patients and for complying with all the requirements of the Data Protection Act whilst carrying out the duties of the post. Any breaches in confidentiality will be dealt with by the Trust Disciplinary Procedure and may result in dismissal.

Data Protection / Freedom of Information Acts

Carry out any requirements within the duties applicable to the Data Protection Act, 1998 and the Freedom of Information Act 2000.

Requirements

Applicants must be physically fit, have good communication skills and the ability to work on their own initiative and as part of a team. Self-motivation, commitment to customer care and quality issues is essential.

Flexibility is required in this busy department to cover Annual Leave and Sickness.

Working Hours

15 hours per week - Saturday and Sunday (1pm till 9pm)