7.5t Delivery Driver

Dunelm; West of England; On-site; GBP 34,000 - 41,000; Full time

Benefits offered by this job

great benefits

Job summary

Dunelm, the UK’s leading homewares retailer, is hiring a 7.5T Home Delivery Driver for our Bristol depot. You’ll deliver high-quality furniture on two-person deliveries and help create a smooth customer experience.

Shifts rotate on a two-week pattern (Mon–Fri and Tue–Sat), start between 6am–8am, with no overnights. You’ll work in a fast-paced warehouse-to-door delivery network with a friendly, customer-focused team.

Qualifications

• Clear communication with colleagues and safety
• Maintain organisation and accuracy in warehouse tasks
• Ability to work independently and meet targets
• Self-motivated with accountability to customer experience
• Team player who supports colleagues
• Willingness to learn in a fast-paced environment
• Adaptable to changing priorities in warehouse
• Demonstrate cultural awareness when working with diverse teams
• Strong problem-solving skills for issues
• Capable of working at pace and under pressure
• Previous warehouse experience is desirable

Responsibilities

• Deliver high-quality products with care and ensure customers are 100% satisfied
• Operate in two-week rotating shifts (Mon–Fri and Tue–Sat) with start times 6am–8am
• Plan day routes within a delivery area with no overnights
• Drive a 7.5T vehicle on delivery routes and install larger items when needed
• Collaborate with a delivery partner to ensure safe, effective handover
• Engage with customers to confirm satisfaction and collect feedback
• Maintain smooth, safe operations and a positive attitude throughout the day

Skills

Effective communication

Organised and accurate

Independent working

Self-motivated

Team player

Willingness to learn

Flexible and adaptable

Cultural awareness

Problem solving

Work under pressure

Warehouse experience

Job description

Overview

Are you a qualified 7.5T Driver with a passion for delivering brilliant service? If so, we’d love to hear from you.

Dunelm — the UK’s leading homewares retailer — is looking for friendly, reliable and customer‑focused 7.5T Home Delivery Drivers to join our team at our Bristol depot.

37,668 salary

Benefits

• great benefits

At Dunelm, we don’t just deliver homewares… we deliver joy.

As a 7.5T Home Delivery Driver, you’ll be the friendly face our customers look forward to seeing — making sure every delivery arrives safely, on time and with a smile.

You’ll play a key role in our two‑person Home Delivery Network, providing a “Room of Choice” delivery service and removing packaging where requested to help make the customer experience as effortless as possible.

Our Home Delivery Network Exists For One Reason

to delight our customers by delivering high‑quality furniture into their homes safely, efficiently and with care.

You’ll work closely with teams across our depots, Dunelm Distribution Centres, suppliers and logistics partners to ensure every customer receives the great service they expect from us.

What you’ll be doing

• Responsible for delivering our high-quality products, with productive service to our customers, who are at the heart of our business. So, ensuring they are one hundred percent happy is pivotal to the role.
• Shifts are based on a two weekly rotating pattern, Monday - Friday and Tuesday - Saturday with hours starting between 6am – 8am.
• All routes are planned day routes within a designated delivery area with no overnights.
• Hopping into one of our 7.5T vehicles and heading out on your delivery route.
• Working with a delivery partner to safely handle and install larger items.
• Chatting with customers and making sure they’re happy with their delivery.
• Keeping things running smoothly, safely, and with a smile.

What we’ll look for in you

• Have effective communication skills so you can not only share information with colleagues around you but also maintain safety in the warehouse.
• Be organised and work at a consistent pace with accuracy when completing tasks within the warehouse, taking timely action to raise, and overcome issues.
• Working independently as required and be resourceful when working understanding who and what you need to get things done.
• Be self‑motivated whilst holding yourself accountable to targets understanding ‘your purpose’ in creating the customer experience.
• You should be able to work as part of a team, helping your colleagues and building trust with them. Also take opportunities to offer support and help colleagues when necessary.
• There are various parts of the warehouse to learn, and it can be a fast‑paced environment so, a willingness to learn is a skill that can help a lot when starting and throughout your time with Dunelm.
• Priorities can change quickly in a warehouse environment, the ability to be flexible and adaptable to changes to work as a team is helpful.
• Cultural awareness and sensitivity as will be working with a diverse team of colleagues. You should be able to understand one another’s differences.
• Having good problem‑solving skills is a good asset to have when issues crop up.
• Be able to work at pace and under pressure.
• Previous experience of working in a warehouse environment.