7.5 tonne driver - Glasgow

Manpower (United Kingdom); Cumbernauld; On-site; GBP 16,000 - 23,000; Full time

Job summary

ManpowerGroup is recruiting for a 7.5t Customer Delivery & Installation Driver Specialist in Cumbernauld. You will safely deliver and install a range of electrical products into customers' homes, ensuring a high standard of service from day one.

You will drive a 7.5t vehicle, maintain loads, and liaise with customers and manufacturers as needed, while prioritising safety and compliance with all regulations.

Qualifications

• Customer-facing service experience.
• Clear communication with customers and colleagues.
• Ability to work alone on the road and with a team when needed.
• Strong attention to safety and manual handling.

Responsibilities

• Deliver, install and demonstrate electrical products in customers' homes.
• Engage with customers to ensure high-quality delivery and installation.
• Coordinate with site and manufacturers to handle delivery changes and issues.
• Use handheld device to complete visits and capture customer signatures.
• Load management and securing cargo using provided equipment.
• Comply with transport, driving regs, site rules and health & safety policies.
• Deliver and collect totes and products from local stores along routes.

Skills

Customer service

Communication

Teamwork

Safety practices

Problem solving

Learning mindset

UK driving license

7.5t experience

Physical fitness

Job description

7.5t Customer Delivery & Installation Driver Specialist

Location: Cumbernauld

Salary: £14.28 per hour

If you love being out on the road, solving problems calmly, and delivering standout customer experiences face-to-face, this is a brilliant opportunity to shine. As a 7.5t Customer Delivery & Installation Driver Specialist for our client, you'll be the friendly, trusted face bringing electrical products directly into customers' homes-helping them enjoy amazing technology from day one.

What you'll be doing:

• Safely deliver, install and demonstrate a range of electrical products into customers' properties, including white goods, TVs, cookers, integrated/free-standing electric cooking appliances, built-in/under appliances and TV wall mounts
• Engage with customers throughout the day-keeping them informed and ensuring delivery and installation are completed to a high standard
• Maintain regular contact with your site to adapt to changes in delivery requests, discussing and escalating any unplanned issues when needed
• Use a handheld operating device correctly, including completing visits and obtaining customer signatures
• Liaise with manufacturers at the point of delivery when required
• Handle all products safely and carefully, supporting colleagues to do the same
• Manage changing volumes of load in the vehicle-reviewing, adjusting and securing the load using equipment provided (e.g., straps and sack barrows)
• Ensure full compliance with transport legislation, driving regulations, site requirements and company health & safety policies
• Drive safely and respectfully, demonstrating courtesy to all road users
• Act as a brand ambassador by role-modelling customer-first behaviours
• Deliver and collect tote boxes and products from local stores as part of your route

What you'll bring:

• A passion for delivering excellent customer service, with confident communication in person and over the phone
• The ability to work flexibly-alone when out on the road, and collaboratively with colleagues to "win together"
• Strong attention to safe working practices, including manual handling and health & safety habits
• Confidence using initiative to problem-solve quickly and calmly, meeting both business and customer needs
• Responsibility for your own learning-keeping your driving licence and required training up to date
• Experience driving a 7.5t vehicle
• Ability to meet the physical demands of the role

Additional information:

• You'll be expected to hold a
• Full UK/EU C1 driving license (with a maximum of 6 penalty points)
• DCPC is required
• A
• valid Digital Tachograph card is required

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.