7.5 Tonne Collections and Delivery Driver

DPDgroup; Reading; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading delivery service provider in Reading is seeking a 7.5 Tonne Collection and Delivery driver. In this role, you will ensure exceptional customer service during parcel collection and delivery, manage a busy schedule, and adhere to road safety regulations. The ideal candidate should possess strong customer service skills and an ability to operate a 7.5 tonne vehicle. This position offers a dynamic work environment with a focus on customer satisfaction.

Responsibilities

• Serve as the first point of contact for customers, providing exceptional service.
• Ensure timely and accurate collection and delivery of parcels.
• Assist with loading and unloading parcels at depot and customer locations.
• Manage a daily schedule of approximately 50-60 stops.
• Conduct daily vehicle inspections and report maintenance issues.

Skills

Customer service skills

Time management

Ability to operate a 7.5 tonne vehicle

Basic problem-solving skills

Job description

Job Description

As a 7.5 Tonne Collection and Delivery driver for DPD, you'll play a crucial role in our operations and customer satisfaction. Your responsibilities will include :

• Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery
• Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
• Assisting with loading and unloading parcels at the depot and customer locations
• Managing a daily schedule of approximately 50-60 stops in your designated area
• Utilising provided equipment, such as a sack barrow / hand truck, to safely handle heavier items
• Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
• Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
• Conducting daily vehicle inspections and reporting any maintenance issues promptly
• Utilising handheld devices and company software to update delivery statuses and communicate with the depot
• Resolving customer queries and concerns professionally and efficiently