7.5 Tonne Collection and Delivery Driver

DPD Group UK; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading delivery company seeks a 7.5 Tonne Collection and Delivery driver in Newcastle upon Tyne. In this full-time role, you will be responsible for providing excellent customer service during parcel collection and delivery. You must hold a valid 7.5T licence and DQC, and have at least one year of experience driving similar vehicles. The position involves managing a daily schedule of deliveries, ensuring compliance with all road safety regulations, and maintaining accurate delivery records.

Benefits

Holiday trading

Enhanced maternity and paternity package

Free life assurance

Health and wellbeing services

Free On Site Parking

Discounted shopping

Milestone Days off

Free eye tests

Qualifications

• Valid 7.5T (C1) licence and DQC required.
• At least 1 year experience driving 7.5 tonne vehicles.
• Clean driving record with no more than 3 penalty points.

Responsibilities

• Serve as the first point of contact for customers.
• Ensure timely and accurate parcel delivery.
• Conduct daily vehicle inspections and report issues.

Skills

Customer Service

Driving

Heavy Lifting

Communication skills

Education

7.5T (C1) licence

Driver Qualification Card

CPC accreditation

Job description

As a 7.5 Tonne Collection and Delivery driver for DPD you’ll play a crucial role in our operations and customer satisfaction. Your responsibilities will include:

• Serving as the first point of contact for our customers providing exceptional service during parcel collection and delivery
• Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
• Assisting with loading and unloading parcels at the depot and customer locations
• Managing a daily schedule of approximately 50-60 stops in your designated area
• Utilising provided equipment such as a sack barrow/hand truck to safely handle heavier items
• Maintaining accurate records of deliveries collections and any issues encountered during your shift
• Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
• Conducting daily vehicle inspections and reporting any maintenance issues promptly
• Utilising handheld devices and company software to update delivery statuses and communicate with the depot
• Resolving customer queries and concerns professionally and efficiently
• Adapting to changing weather conditions and adjusting your delivery approach accordingly
• Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
• Maintaining a clean and presentable appearance as you represent DPD to our customers

Your role is vital in providing a service that genuinely makes a difference to our customers and we rely on your professionalism and dedication to uphold DPD’s reputation for excellence in parcel delivery.

Qualifications

What we are looking for:

• A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
• A clean driving record with no more than 3 penalty points
• At least 1 year experience driving 7.5 tonne vehicles or similar

Core Attributes

• Recognise the value of providing great customer service
• Can work to deadlines, are flexible and always go above and beyond
• Are friendly, approachable, positive, resourceful and professional
• Are able to multi-task and problem solve
• Have the ability to lift load and carry heavy items up to 25 kg
• Possess excellent time management and organisational skills
• Have a good knowledge of local road networks and traffic patterns
• Can work well under pressure and maintain a calm demeanour in challenging situations
• Are comfortable using handheld devices and basic computer software
• Are physically fit and able to handle the demands of a physically active job
• Have a strong commitment to health and safety practices
• Demonstrating the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability in all aspects of your work

Additional Information

About our benefits:

We recognise that our people are at the heart of our business without them we wouldn’t be able to deliver our award‑winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Unum – essential health and wellbeing services for you and eligible family members
• Health Kiosks visiting every location
• Vitality at Work
• Free On Site Parking
• Discounted shopping from hundreds of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers promises then this is the job for you! Apply today.

Remote Work: No

Employment Type: Full‑time

Key Skills

Restaurant Experience, Talent Management, Customer Service, Communication skills, Basic Math, Box Truck Experience, Commercial Driving, Delivery Driver Experience, Driving, Heavy Lifting, Cash Handling, Writing Skills

Experience: years

Vacancy: 1