5-Star Butler: Craft Memorable Guest Experiences

45 Park Lane - Host Team; City of Westminster; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prestigious hotel in London is seeking a Butler to create memorable experiences for guests. The successful candidate will ensure suites are perfectly prepared and fulfill personalized guest requests, collaborating across departments. Ideal for someone with extensive experience in luxury service, the role offers flexible shifts and opportunities for growth within a renowned establishment. Candidates who thrive in hospitality and possess strong communication skills are encouraged to apply.

Benefits

Complimentary stays at Dorchester Collection Hotels

50% off food and beverages

Employee pension scheme with contributions

Career development opportunities through apprenticeships

Social events including summer parties and quizzes

Referral bonus of £1,000

Well-being support

Qualifications

• Previous experience in a Butler role or luxury guest service position.
• Understanding of service protocols, etiquette, and professional presentation standards.
• Familiarity with London’s key locations and attractions.

Responsibilities

• Welcome guests and prepare their suites for arrival.
• Anticipate and fulfill guest requests with attention to detail.
• Collaborate with departments for seamless service.

Skills

Exceptional guest service orientation

Strong ability to work independently

Excellent communication skills in English

Flexibility to work variable shifts

Education

Formal training in luxury hospitality

Job description

A prestigious hotel in London is seeking a Butler to create memorable experiences for guests. The successful candidate will ensure suites are perfectly prepared and fulfill personalized guest requests, collaborating across departments. Ideal for someone with extensive experience in luxury service, the role offers flexible shifts and opportunities for growth within a renowned establishment. Candidates who thrive in hospitality and possess strong communication skills are encouraged to apply.