40hr Keyholder, Kurt Geiger, Heathrow Terminal 3

Kurt Geiger; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading footwear and accessories brand in the UK seeks a dedicated customer service representative. The role involves ensuring excellent customer service standards, handling stock, and supporting sales targets. Ideal candidates will have previous experience in similar positions and a passion for customer satisfaction. Attractive benefits and opportunities for progression are provided.

Benefits

Competitive basic hourly rate

Amazing employee discounts

Fabulous shoes!

Qualifications

• Previous experience in a similar role required.
• Ability to maintain high customer service standards.
• Proven track record of achieving KPIs.

Responsibilities

• Ensure high standards of customer service.
• Handle stock effectively and maintain back of house standards.
• Support management in achieving sales targets.

Skills

Customer service focus

Attention to detail

Teamwork

Job description

Overview

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

WE NEED YOU TO:

1. Ensure the customer service is of the highest standards at all times
2. Handle all stock effectively and ensure back of house standards are maintained
3. Support your Management Team in achieving company sales targets and operational goals
4. Be a role model for our brand with our personal presentation standards
5. Maintain store visual standards

1. Embody the Kurt Geiger DNA and be Customer Focused, Brand Focused, SHINE, Driven & Inclusive
2. Have previous experience in a similar role
3. Be a customer service ambassador and enjoy working to KPI’s

Benefits

• Competitive basic hourly rate
• Amazing employee discounts
• Fabulous shoes!

If you’re successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world’s leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.

We Are One

For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism