3rd Line Technical Projects Engineer

Hireful; England; Hybrid; GBP 32,000 - 40,000; Full time

Job summary

A dynamic technology company is seeking a 3rd Line Technical Projects Engineer for a remote role requiring occasional travel. The ideal candidate will possess strong technical and project management skills with expertise in various Microsoft and networking products. Key responsibilities include leading project designs, supporting presales activities, and maintaining high customer service standards. Competitive salary and benefits are offered, along with a supportive work environment focused on technology in education.

Benefits

Pension scheme

Electric/hybrid car leasing scheme

Cycle scheme

Eye care voucher scheme

Mental health first aiders

Employee assistance programme

Additional benefits

Qualifications

• Experience managing ICT projects from start to finish.
• Ability to create detailed technical documentation and project plans.
• Strong knowledge of various Microsoft and networking products.

Responsibilities

• Lead on technical design and documentation for projects.
• Act as a point of contact for technical queries during project delivery.
• Collaborate with schools and internal teams to ensure smooth communication.

Skills

Microsoft certification

Networking certification

Outstanding customer service

Excellent communication skills

Education

Project management certification (e.g. Prince2)

Tools

Windows Server

Office 365

Google Workspace

Microsoft Hyper-V

Networking (VLANs, routing & design)

Storage solutions (SAN/NAS)

AD, DHCP, DNS, GPO

Job description

Overview

3rd Line Technical Projects Engineer – Remote with occasional travel to Buckinghamshire. Salary £32,000 - £40,000.

turn IT on is currently seeking a 3rd Line Technical Project Engineer who is motivated and enthusiastic about technology. The ideal candidate will have a natural flair for technical problem-solving, experience working within an education environment, and a passion for delivering high-quality service to schools. This is a central role within our Project Team, supporting the design, development and delivery of technical solutions across our school network. While the role is remote-based, regular travel will be required to our Princes Risborough office and to schools across the South East of England. You will report into the Head of Projects. You will work closely with the projects team to deliver technical projects as well as supporting our Solutions Architect with pre-sales queries and pre-configuration tasks for infrastructure installs.

Key Responsibilities

• Lead on technical design and documentation for projects and tenders
• Act as a point of contact for technical queries during project delivery
• Collaborate with schools and internal teams to ensure smooth communication and progress
• Create and manage schedules of work and project plans
• Support presales activity with technical input and timely responses
• Attend project meetings and contribute to technical discussions
• Help train and support team members where needed
• Maintain high standards of documentation and customer service

What We’re Looking For

We’re seeking someone with strong technical expertise and a background in project management. You’ll be organised, adaptable and confident working independently as well as part of a team. Excellent communication skills and a positive, proactive approach are essential.

Essential Skills & Experience

• Microsoft certification
• Networking certification
• Experience managing ICT projects from start to finish
• Strong knowledge of:
• Windows Server, Office 365, Google Workspace
• Microsoft Hyper-V, Networking (VLANs, routing & design)
• Storage solutions (SAN/NAS), AD, DHCP, DNS, GPO
• Ability to create detailed technical documentation and project plans
• Outstanding customer service and communication skills

Desirable

• Project management certification (e.g. Prince2)
• Experience with Azure and PowerShell scripting
• Other relevant IT certifications

Role Details

The role is offered on a full-time basis, remote with the expectation of working in our Princes Risborough office as and when needed too.

The successful candidate will be subject to an enhanced DBS check. Due to the nature of this role, candidates may be required to travel to schools, and therefore must have a driving licence and their own vehicle.

Benefits

In return, we are offering a salary of between £32,000 - £40,000, benefits include a pension scheme, electric/hybrid car leasing scheme, cycle scheme, eye care voucher scheme, mental health first aiders, employee assistance programme plus additional benefits.

About Us

The Transforming Learning Group (TLG) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. We have several brands under the TLG umbrella – turn IT on, School ICT Services, SalamanderSoft, SBM, ONTO, Vital York, GDPR Sentry and Locker. Between these brands we provide services to over 5,000 schools across UK and employ over 470 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning.

turn IT on is a friendly and supportive place to work where people feel trusted and respected, and we are proud of the diversity and flexibility that we have and the breadth of skills and experience of our staff.

turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Happy to talk flexible working
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