3rd Line Support Engineer - Solaris

CBSbutler Holdings Limited trading as CBSbutler; England; On-site; GBP 55,000; Full time

Job summary

A leading technology recruitment company is seeking a 3rd Line Engineer - Solaris in Basingstoke. The ideal candidate will have extensive experience in incident management, UNIX scripting, and protocols including SMTP and X400. A salary of £55k plus bonuses is offered, and candidates must be eligible for SC and DV clearance.

Benefits

3% bonus

10% DV bonus

10% Pension

Qualifications

• Willingness to go through SC and DV clearance for this role.
• Knowledge of necessary protocols and systems.

Responsibilities

• Manage incidents to resolution and keep records updated.
• Perform detailed investigations on ongoing problem records.
• Monitor and fix issues with the Nexor X500 DSA.
• Investigate problems with the Exchange 2003 Messaging system.
• Collaborate with the customer.

Skills

Knowledge of Simple Mail Transfer Protocol (SMTP)

Knowledge of X400 messaging

Knowledge of Nexor DSA

Knowledge of X500 addressing and address book replication

Knowledge and Experience of UNIX scripting

Experience of Interoperable C4I Services (ICS)

Experience of Oracle 8-10g

Experience of Solaris 10

Experience of UNIX / HP-UX

Desirable - or willing to learn - Microsoft Exchange 2003

Desirable - or willing to learn - Microsoft Server 2003

Desirable - or willing to learn - Active Directory

Desirable - or willing to learn - VMWare V5 / V5.5

Desirable - or willing to learn - ITIL

Job description

Overview

3rd Line Engineer - Solaris

Basingstoke

55k plus 3% bonus and 10% DV bonus and 10% Pension

Candidates must be willing and eligible to go through SC and DV clearance for this role

Responsibilities

• Incident management - Incident logging, triage and assignment on required toolsets. Manage the Incident to resolution. Keep the incident record updated in accordance with agreed WI. Escalate where necessary.
• Problem management - Perform detailed and extensive investigations on any ongoing Problem Records. Collate data from various sources and provide expert analysis.
• Monitor, investigate and fix any problems with the Nexor X500 DSA.
• Monitor, investigate and fix any problems with the Exchange 2003 Messaging system.
• Communicate and collaborate with the customer who is an intermediary to the end user

Qualifications / Skills

• Knowledge of Simple Mail Transfer Protocol (SMTP)
• Knowledge of X400 messaging
• Knowledge of Nexor DSA
• Knowledge of X500 addressing and address book replication
• Knowledge and Experience of UNIX scripting
• Experience of Interoperable C4I Services (ICS)
• Experience of Oracle 8-10g
• Experience of Solaris 10
• Experience of UNIX / HP-UX
• Desirable - or willing to learn - Microsoft Exchange 2003
• Desirable - or willing to learn - Microsoft Server 2003
• Desirable - or willing to learn - Active Directory
• Desirable - or willing to learn - VMWare V5 / V5.5
• Desirable - or willing to learn - ITIL