3Rd Line Support Engineer - Solaris

CBSbutler Holdings Limited trading as CBSbutler; Basingstoke; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading technology services provider in Basingstoke is seeking a 3rd Line Engineer with strong experience in Solaris and UNIX systems. The role involves incident management, problem investigation, and collaboration with clients. Candidates should be knowledgeable in SMTP, X400 messaging, and various tools like Microsoft Exchange 2003 and Oracle. A salary of £55k plus bonuses and pension benefits is offered.

Benefits

3% bonus

10% DV bonus

10% Pension

Qualifications

• Candidates must be willing and eligible to go through SC and DV clearance for this role.

Responsibilities

• Incident management - Incident logging, triage and assignment on required toolsets. Manage the Incident to resolution.
• Problem management - Perform detailed and extensive investigations on any ongoing Problem Records.
• Monitor, investigate and fix any problems with the Nexor X500 DSA.
• Monitor, investigate and fix any problems with the Exchange 2003 Messaging system.
• Communicate and collaborate with the customer who is an intermediary to the end user.

Skills

Knowledge of Simple Mail Transfer Protocol (SMTP)

Knowledge of X400 messaging

Knowledge of Nexor DSA

Knowledge of X500 addressing and address book replication

Knowledge and Experience of UNIX scripting

Experience of Interoperable C4I Services (ICS)

Experience of Oracle 8-10g

Experience of Solaris 10

Experience of UNIX / HP-UX

Tools

Microsoft Exchange 2003

Microsoft Server 2003

Active Directory

VMWare V5 / V5.5

ITIL

Job description

Overview

3rd Line Engineer - Solaris
Basingstoke
£55k plus 3% bonus and 10% DV bonus and 10% Pension
Candidates must be willing and eligible to go through SC and DV clearance for this role

Responsibilities

• Incident management - Incident logging, triage and assignment on required toolsets. Manage the Incident to resolution. Keep the incident record updated in accordance with agreed WI. Escalate where necessary.
• Problem management - Perform detailed and extensive investigations on any ongoing Problem Records. Collate data from various sources and provide expert analysis.
• Monitor, investigate and fix any problems with the Nexor X500 DSA.
• Monitor, investigate and fix any problems with the Exchange 2003 Messaging system.
• Communicate and collaborate with the customer who is an intermediary to the end user

Your transferable skills and experience

• Knowledge of Simple Mail Transfer Protocol (SMTP)
• Knowledge of X400 messaging
• Knowledge of Nexor DSA
• Knowledge of X500 addressing and address book replication
• Knowledge and Experience of UNIX scripting
• Experience of Interoperable C4I Services (ICS)
• Experience of Oracle 8-10g
• Experience of Solaris 10
• Experience of UNIX / HP-UX
• Desirable - or willing to learn - Microsoft Exchange 2003
• Desirable - or willing to learn - Microsoft Server 2003
• Desirable - or willing to learn - Active Directory
• Desirable - or willing to learn - VMWare V5 / V5.5
• Desirable - or willing to learn - ITIL