3rd Line IT Support Engineer – MSP – 48K

Ascent People Ltd; East Midlands; On-site; GBP 40,000 - 50,000; Full time

Job summary

A thriving Managed Service Provider in the East Midlands is seeking a Senior IT Support Engineer with office-based responsibilities. The role promises growth opportunities and requires expertise in client-facing IT support, Windows Server, and networking. Join a company with over 20 years of success and help drive its exciting growth plans for the future.

Benefits

Pension

Free parking

Modern office facility

Opportunity to influence company growth

Qualifications

• Minimum 3 years UK work experience required.
• Right to work in the UK (no sponsorship available).

Responsibilities

• Provide technical expertise across multiple environments.
• Design and implement new solutions.
• Build strong client relationships.

Skills

client-facing 3rd line IT support

Windows Server 2008-2022

Hyper-V

Office 365

Azure AD

networking

firewall knowledge

communication skills

Tools

VMWare

Cisco networking

PowerShell scripting

Power BI

Job description

3rd Line IT Support Engineer – MSP – 48K

Location:

East Midlands

Industry:

IT

Salary:

£40000 - £50000 per annum + Pension, 25 days holiday

Posted:

18/07/2024

Description

Senior IT Support Engineer – MSP – £48K East Midlands – office based role

Are you an experienced IT Support professional seeking a challenging role with growth potential? We’re looking for a Senior IT Support Engineer to join this thriving MSP.

Key Requirements:

* Extensive experience in client-facing 3rd line IT support
* Proficiency in Windows Server 2008-2022, Hyper-V, Office 365, Azure AD
* Strong networking and firewall knowledge
* Excellent communication skills
* Willingness to work on-site as needed (minimal overnight stays)

Desirable Skills:

* VMWare
* Cisco networking
* PowerShell scripting
* Power BI / Reporting

Your Role:

* Provide technical expertise across multiple environments
* Design and implement new solutions
* Manage IT assets and documentation
* Contribute to resource planning and performance monitoring
* Build strong client relationships
* Serve as an escalation point for support calls

On Offer:

* Salary up to £48K
* Pension
* Free parking
* Modern office facility
* Opportunity to influence company growth

The client: A small but highly successful MSP with a 20+ year track record and exciting growth plans for 24/25. An opportunity to help drive the company forward!

Requirements:

* Right to work in the UK (no sponsorship available)
* Minimum 3 years UK work experience

To apply or discuss further, contact me at 0-7-7-9-1-6-1-5-7-0-3.

Ascent People is acting as an Employment Agency. We welcome candidates of all ages and backgrounds.

Jo Bevington

Recruiter:

Jo Bevington

Phone: [phone]
Email: [e-mail] My Social