3Rd Line IT Lead / Manager

Coburg Banks Limited; Hereford; On-site; GBP 42,000 - 50,000; Full time

Job summary

A leading IT services provider in Hereford is seeking a 3rd Line IT Lead/Manager to oversee IT operations and manage a small team. This hands-on role requires a proficient leader with experience in cybersecurity and support. Ideal candidates will have expertise in MS Server, VMWare, and Networking, and will work full-time on-site to enhance system availability and deliver strategic business support.

Benefits

Pension

Qualifications

• Experienced hands-on team lead or manager with hands-on 3rd Line support experience.
• Proficiency in M365, Windows Server, VMWare, and Networking.
• Live locally and happy to work full time on site in Hereford.

Responsibilities

• Lead and manage a small IT team.
• Ensure maximum system availability.
• Support business objectives through IT.

Skills

Team leadership

3rd Line support

MS Server

VMWare

Networking

M365

Job description

Role: 3rd Line IT Lead / Manager

Location: Hereford - Site Based

Salary: Circa £50,000 + Pension

Overview

Based full time on site in rural Hereford, this is a hands‑on role leading and managing a small team of three, taking responsibility for IT operations, cybersecurity, and providing 3rd line support in MS Server, VMWare and Networking.

Responsibilities

You will work closely with the IT Director helping him deliver objectives and supporting the business with maximum system availability and using IT to give them a competitive advantage.

Qualifications

• Experienced hands‑on team lead or manager with hands‑on 3rd Line support experience
• Proficiency in M365 / Windows Server / VMWare / Networking
• Live local to and happy to work full time on site in Hereford

The company are well established and number one in the UK for what they do with ambitious growth plans. This would suit someone that has a good level of experience in hands‑on support and has some team leading experience that would like to move up the career ladder and become IT Manager while also remaining hands‑on.

Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy