3rd Line IT Lead / Manager

Coburg Banks Limited; England; On-site; GBP 50,000; Full time

Job summary

A prominent technology company in Hereford is seeking a 3rd Line IT Lead / Manager to oversee IT operations and cybersecurity. This hands-on role involves managing a small team, ensuring maximum system availability, and supporting the IT Director in achieving business objectives. Ideal candidates should have substantial experience in 3rd line support and some leadership skills. The position offers a salary of circa £50,000 and requires full-time on-site presence.

Qualifications

• Experience in hands-on 3rd line support.
• Previous team lead or management experience.
• Local to Hereford and willing to work on-site.

Responsibilities

• Lead and manage a small team of three.
• Oversee IT operations and cybersecurity.
• Ensure maximum system availability for the business.

Skills

3rd Line support experience

Team leadership

M365

Windows Server

VMWare

Networking

Job description

Role: 3rd Line IT Lead / Manager
Location: Hereford - Site Based
Salary: Circa 50,000 + Pension

Based full time on site in rural Hereford, this is a hands‑on role leading and managing a small team of three and taking responsibility for IT operations, cybersecurity, as well as providing 3rd line support in MS Server, VMWare and Networking.

This would suit someone that has a good level of experience in hands on support and has some team leading experience that would like to move up the career ladder and become IT Manager while also remaining hands‑on.

The company are well established and number one in the UK for what they do with ambitious growth plans.

You will work closely with IT Director helping him deliver their objectives and supporting the business with maximum system availability and using IT to give them competitive advantage.

What are we looking for:

• An experienced hands‑on team lead or manager with hands on 3rd Line support experience
• M365 / Windows Server / VMWare / Networking
• Live local to and happy to work full time on site in Hereford.

This is a growing company, and in your new role will have the opportunity to grow and develop with it as they continue their expansion plans.

Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.