3rd Line Engineer (Team Lead) - Systems Integrator

Hamilton Barnes Associates Limited; England; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading European IT service provider in the United Kingdom is seeking a 3rd Line Engineer Team Lead to oversee user support and development efforts. The ideal candidate will possess MSP and service desk leadership experience, alongside a solid technical background in servers, storage, and cloud technologies. This position offers a competitive salary of £45,000 - £55,000 and various benefits including progression plans and top-tier office technology.

Benefits

Incentives (holidays, vouchers, lunches, spot prizes)

Top of the range technology in office and for home working

Subsidised health care/medical benefits

Progression Plan – training & mentor programme

Qualifications

• Experience in managing a technical support team.
• Strong technical knowledge in IT systems and infrastructure.

Responsibilities

• Provide user support and advice on IT issues.
• Lead personal and team development initiatives.
• Research and develop IT solutions.
• Comply with standard working practices.

Skills

MSP Experience

Service Desk Lead Experience

Technical Background - Servers, Storage, Cloud, Networking, Modern Workplace

Job description

Overview

Are you looking for an exciting new opportunity?

Join a leading European IT service provider and Germany’s largest IT system house. With over 15,500 employees representing 110 nationalities, 695 vocational trainees and students, and a customer base exceeding 70,000, this company has been driving IT innovation for over four decades. Recognised as a leader in business applications, particularly PLM and ERP solutions, the company operates across 120+ locations in 14 European countries, providing personal, local service alongside a robust digital offering. Serving B2G and B2B customers from SMEs to large international enterprises, they continue to shape the future of IT services.

The award winning Cisco and Aruba Partner is searching for a 3rd Line Engineer Team Lead to join the team. If you would like to learn more about this opportunity, feel free to reach out and apply today!

Responsibilities

• User Support and Advice
• Personal & Team Development
• Research & Development
• Comply with standard working practices

Skills / Must have

• MSP Experience
• Service Desk Lead Experience
• Technical Background - Servers, Storage, Cloud, Networking, Modern Workplace

Benefits

• Incentives (holidays, vouchers, lunches, spot prizes)
• Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc)
• Subsidised health care/medical benefits
• Progression Plan – training & mentor programme

Salary

• £45,000 - £55,000 Basic Salary Per Annum