3rd Line Engineer - Integrations

System C; Nottingham; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading healthcare technology company in Nottingham is looking for an Integrations Engineer to play a key role in the Integrations team. The successful candidate will manage 3rd-line support for interoperability issues and facilitate successful upgrades and testing of integration components. Ideal candidates will have experience in the NHS, strong knowledge of HL7 messaging, and practical skills in APIs and Microsoft SQL Server. This role offers a supportive culture and flexible benefits.

Benefits

Private healthcare

Professional development

Flexible benefits (pension, life assurance, income protection)

Qualifications

• Experience working in or with the NHS.
• Deep knowledge of HL7 messaging.
• Practical understanding of APIs and secure data exchange.

Responsibilities

• Own complex HL7/interface incidents and provide updates.
• Configure environments and contribute to QA of interface functionality.
• Develop and support interfaces including Rhapsody TIEs.

Skills

HL7 messaging

Healthcare information systems

Microsoft SQL Server

Jira

Collaboration

Tools

Rhapsody

Jira/Confluence

Job description

Description

Make healthcare work better. At System C, our technology connects care so clinicians can focus on people, not processes. Join us to help integrate our CareFlow PAS/EPR with the wider NHS ecosystem and improve outcomes at scale.

The role

You'll be a key part of our Integrations team, operating primarily as 3rd-line support for interoperability and interface issues. As a 3rd Line Engineer - Integrations, known internally as, Integrations Engineer, triage, investigate and resolve incidents within agreed SLAs. You'll play a vital link role and collaborate with engineers, product managers and support teams to contribute towards successful upgrades, patching and testing of integration components. In your role as an Integration Engineer you will also enhance and develop interfaces - often in Rhapsody - and help ensure vital information is disseminated to NHS staff to support decision making and patient care.

What you'll do

• Own complex HL7/interface incidents, following ITIL processes and providing timely updates to customers and colleagues.
• Proactively leverage Jira to ensure all relevant information is recorded and communicated to additional involved parties.
• Configure environments, support unit and end‑to‑end testing, and contribute to QA of interface functionality.
• Develop and support interfaces including Rhapsody TIEs, CareFlow Integration Engine and the NHS e‑Referral Service (Choose and Book).
• Assist with CareFlow EPR upgrades/patching after deployment.

Please note that this role will involve an element of on‑call support as part of a 1 in 4 rota.

About you

• Experience working in or with the NHS, with deep knowledge of HL7 messaging and healthcare information systems.
• Practical understanding of APIs, secure data exchange, SSO and government reporting requirements.
• Comfortable with Microsoft SQL Server (writing basic queries), Jira/Confluence, and working in Agile teams.
• Clear communicator who thrives in fast‑moving environments - reliable, collaborative, and accountable.

Why System C?

We're one team with big ambitions. We value people who own it, always be better and do the right thing. Expect a friendly, supportive culture, professional development, flexible benefits (pension, life assurance, income protection), private healthcare, EAP, cycle to work and colleague‑voted quarterly Values Awards. Join our mission and make a real impact. Apply today.