3rd Line Cloud Network Engineer

Morson Edge Careers; Bracknell; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology recruitment firm is seeking a 3rd Line Cloud Network Engineer to manage and support cloud and network infrastructure on-site in Basingstoke. The role involves tackling escalations, managing PKI certificates, deploying updates, and collaborating with engineering teams. Candidates should have strong problem-solving skills and experience in handling complex issues in a high-pressure environment.

Qualifications

• Experience in managing and maintaining cloud and network infrastructure.
• Strong experience with security updates and network hardware.
• Able to handle escalations and partner with design and engineering teams.

Responsibilities

• Tackle escalations from 2nd Line support via ITSM tooling.
• Manage PKI certificates for network devices (physical & virtual).
• Roll out firmware, software, and security updates for network hardware.
• Partner with design and engineering teams to enhance network services.
• Maintain and support virtual and physical network solutions.
• Assess new releases before they enter live service.

Skills

Cloud infrastructure management

Network troubleshooting

Problem-solving skills

Knowledge of PKI

Job description

3rd Line Cloud Network Engineer – Basingstoke (DV Eligible)

Location : Basingstoke – 5 days on-site

Shift Pattern : Weekly rotation (07 : 00–15 : 00 and 11 : 00–19 : 00)

Clearance : DV Eligible (sole UK national)

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Are you a technically sharp 3rd Line Cloud Network Engineer who loves solving complex problems and keeping critical systems running smoothly?

We're looking for someone just like you to join a small but mighty team supporting a high-level government customer.

If you enjoy working with cutting-edge network tech, thrive under pressure, and want to make a genuine impact in a secure, fast-moving environment — this role could be your perfect fit.

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What You'll Be Doing

You'll be the go-to expert for cloud and network infrastructure — making sure everything runs like clockwork. Day to day, you'll :

• Tackle escalations from 2nd Line support via ITSM tooling.
• Manage PKI certificates for network devices (physical & virtual).
• Roll out firmware, software, and security updates for network hardware.
• Partner with design and engineering teams to enhance network services.
• Maintain and support virtual and physical network solutions.
• Assess new releases before they enter live service.
• Keep key documentat...