3rd Line Applications Specialist: CAD & IT Systems

Surrey Satellite Technology Ltd (SSTL); Guildford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A technology firm in Guildford seeks an experienced IT Applications Specialist to manage CAD application support, software licenses, and server updates. This role involves ensuring efficient application monitoring and providing third-level support to engineering teams. The ideal candidate will possess relevant qualifications, experience in IT support, and strong communication skills, with knowledge of licensing models and automation scripting involved in negotiation and compliance management.

Qualifications

• Must attain and hold National Security Vetting to minimum SC level.
• Proven experience in IT support and administration in an engineering environment.
• Familiarity with Microsoft, Adobe, Oracle licensing models.

Responsibilities

• Manage software support tickets and licensing.
• Monitor application health and address issues.
• Document maintenance procedures for applications.

Skills

IT support and administration

CAD Engineering applications

Inter-personal communication

Problem solving

Licensing models knowledge

Scripting with PowerShell

Education

Relevant qualification in Information Technology or related field

Relevant certifications (ITIL, CompTIA, Microsoft)

Tools

Windows and Linux Server OS

System monitoring tools

Azure tools

Job description

A technology firm in Guildford seeks an experienced IT Applications Specialist to manage CAD application support, software licenses, and server updates. This role involves ensuring efficient application monitoring and providing third-level support to engineering teams. The ideal candidate will possess relevant qualifications, experience in IT support, and strong communication skills, with knowledge of licensing models and automation scripting involved in negotiation and compliance management.