32hr Store Host, Kurt Geiger, Stratford

Kurt Geiger; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading footwear and accessories brand in London is looking for a Client Engagement Specialist to create a warm and inclusive atmosphere in-store. Responsibilities include greeting clients, directing them to the right areas, and ensuring a memorable shopping experience. Previous experience in a supervisory position is essential. This role offers a competitive salary and employee discounts on gorgeous shoes.

Benefits

Competitive basic salary

Generous bonus structure

Gorgeous shoes each season

Amazing employee discounts

Qualifications

• Previous experience in a supervisory or keyholder position in hospitality, retail, or service-led roles.

Responsibilities

• Greet every client warmly, creating an inviting atmosphere.
• Direct clients to the right areas of the store.
• Offer refreshments to clients.
• Support the store team during peak times.
• Learn about new collections and brand stories.

Skills

Natural communication

Passion for client experiences

Multi-tasking in fast-paced environments

Job description

Overview

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

Responsibilities

• Greet every client warmly, with confidence and kindness, creating an inviting and inclusive atmosphere
• Direct clients to the right areas of the store, connecting them with the appropriate sales assistant to help shape seamless, personalised service journeys
• Offer refreshments, ensuring client feels appreciated and looked after
• Support the store team by managing traffic flow and assisting during peak times
• Stay curious and inspired — learn about new collections, campaign and brand stories, so you can speak with confidence
• Be a proud brand ambassador and represent the Kurt Geiger values through polished presentation, energy, and integrity

• A natural communicator who enjoys engaging with people
• Passionate about creating warm, memorable client experiences
• Able to multi-task in a fast-paced environment
• Previous experience in a supervisory or keyholder position in hospitality, retail, or service-led roles.

• Competitive basic salary
• Generous bonus structure
• Gorgeous shoes each season
• Amazing employee discounts

About Our Stores

The first Kurt Geiger store opened on London Bond Street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford Street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism