32366 - Asset Performance Team Member

Environment Agency; King's Lynn; On-site; GBP 40,000 - 60,000; Full time

Job summary

A national environmental organization is seeking candidates to join their Asset Performance teams in King's Lynn, supporting flood risk management. The role requires excellent communication skills, the ability to assist with asset inspections, and a full UK driving license. This varied position offers opportunities for outdoor work and professional growth in a diverse and inclusive environment.

Qualifications

• Excellent communication skills are essential.
• Desire to learn and participate in improving operations.
• Ability to develop and maintain good relationships with customers.
• Ability to work independently and as part of a team.
• Organisational skills and proficiency in IT packages.
• Full UK driving license required.

Responsibilities

• Support Asset Performance teams in various duties.
• Manage team inbox, handle customer requests, and communicate with stakeholders.
• Carry out asset inspections as needed.
• Participate in training for incident responses.
• Work outdoors, assisting in different areas.

Skills

Excellent communication skills

Desire to learn and improve processes

Ability to build customer relationships

Initiative and teamwork

Organisational skills

Knowledge of MS Office

Full UK driving license

Job description

Responsibilities

You'll take an active role in supporting the Asset Performance teams, which will likely include duties such as team inbox management, record management, responding to customer requests, data management, and communicating with other teams within the Environment Agency, the public and other stakeholders. You'll carry out asset inspections and may also be asked to assist with public safety inspections. Your work will be varied, and you'll be supported to grow your skills, knowledge and experience in your role.

The role could involve being outdoors and occasionally travelling to different areas around East Anglia, working on behalf of various Asset Performance teams. A vehicle will be available for you to use for business travel. PPE and training will be provided to enable you to complete your job both safely and to the high standards which we set ourselves.

Responding to incidents is a central part of what we do. Everyone that joins us is required to undertake training and participate. Please see the candidate pack for how you will support with this.

Locations

We have three roles available, which whilst they may have primary regions of focus, will assist where needed across the East Anglia area. One role will be based in the King's Lynn depot, and two of the roles will be based in either the Brampton (Huntingdon) or Ely offices.

Team

The Asset Performance Teams sit within the Flood and Coastal Risk Management Department in Local Operations.

The Asset Performance teams look after a wide range of flood risk assets and main river catchments that include strategically important assets with the aim of protecting people, property and communities from flood risk.

Inclusive Work Environment

In East Anglia we want to create a diverse workplace where people are respected, valued and listened to. We're all different, and by embracing Equality, Diversity & Inclusion (EDI) we can become an equal opportunity employer where jointly we all grow and learn together. It is our ambition to champion diversity through building a workforce as diverse as the communities we serve.

Essential Qualifications

• Excellent communication skills.
• A desire to learn and participate in improving ways of working.
• Ability to develop and maintain good relationships with internal and external customers.
• Ability to work on your own initiative and as part of a team to make decisions and achieve planned outcomes.
• Good organisational skills and a knowledge of a range of IT packages such as MS Office.
• Full UK driving license.

Desirable (but not essential) Qualifications

• Experience of handling asset data and reporting on performance.
• Experience of doing asset or safety inspections.
• Experience of using the Asset Information Management System (AIMS).