32281 - Business Support Officer

Environment Agency; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A UK government agency is seeking a Business Support Officer for the Equality, Diversity, and Inclusion team. This role involves supporting various business needs like managing schedules, tracking progress, and maintaining records. Applicants should have previous team support experience, strong communication, and organisational skills. Flexible working options are available, reflecting the agency’s commitment to diversity and inclusion.

Qualifications

• Previous experience in business / team support, or relevant transferable skills.
• Ability to take initiative and prioritise workload.
• Collaborative approach to work as part of a team.

Responsibilities

• Supporting the team with business needs, including managing mailboxes.
• Setting up, co‑ordinating and taking minutes of meetings.
• Tracking progress and delivery of key work areas.

Skills

Business / team support experience

Ability to navigate ambiguity

Clear and effective communication

Organisational skills

IT package confidence

Education

Business administration qualification

Job description

At the Environment Agency, we are building an inclusive workforce that reflects the communities we serve. We embrace equitable opportunities so everyone can thrive, recognising that varied perspectives and experiences are essential to tackling complex environmental challenges. Our dedication to environmental stewardship is matched by our commitment to equity, inclusion, and public service; for the benefit of our colleagues, our communities and our environment.

Business Support Officer – Equality, Diversity and Inclusion (EDI)

We have an exciting opportunity to join our People and Inclusion department as a Business Support Officer within the EDI team. We are looking for someone who will enable the smooth operation of the team to support us in achieving the ambition in the Environment Agency’s People Strategy.

Responsibilities

• Supporting the team with business needs, including managing shared mailboxes and calendars.
• Setting up, co‑ordinating and taking minutes of meetings and events.
• Tracking our progress and delivery of key work areas using our team plan and other trackers.
• Tracking progress on Freedom of Information requests and complaints.
• Developing and maintaining our SharePoint, including some records management activities.
• Making bookings and completing purchase orders on behalf of the team.

The role will support work that may be contentious or sensitive, requiring strong personal resilience and a proactive approach to managing your own wellbeing.

We’re striving to make our workforce as diverse as the communities we serve and hope to attract applications from underrepresented groups. We welcome flexible working patterns for all our vacancies, including job share.

There is no right way to apply and deliver on the skills set out in this advert. We welcome any approach or thinking style that sets you up for success.

The team

The People and Inclusion department leads on the Environment Agency’s People Strategy, Equality, Diversity and Inclusion, workforce planning and delivery. We are also responsible for employee relations and change governance, assurance and delivery.

The services the department provides support the Environment Agency to create better places for people and wildlife, and support sustainable development.

Experience and skills required

Essential:

• Previous experience in business / team support, or relevant transferable skills.
• Ability to navigate ambiguity, adapt quickly and be resilient.
• Ability to take initiative and prioritise workload accordingly.
• Ability to work sensitively, maintaining confidentiality of work undertaken.
• Collaborative and positive approach to work as part of a team to achieve common goals.
• Clear and effective communication skills.
• Organisational, planning and time management skills.
• Confidence in using IT packages.

Desirable:

• Business administration qualification / apprenticeship.