3 x Service Desk Engineer (Maidenhead) - Systems Integrator

Hamilton Barnes Associates Limited; England; On-site; GBP 29,000; Full time

Job summary

A fast-growing technology services provider in the UK is looking for Service Desk Engineers to provide front-line technical support and ensure seamless IT experiences. Candidates should have over 2 years of IT support experience, a full UK driving license, and excellent communication skills. This role offers opportunities to work on various projects and grow within a dynamic MSP.

Benefits

Opportunities for growth and project variety

Qualifications

• 2+ years’ experience in IT support or MSP environment.
• Full UK driving license required.
• Strong customer-first attitude and troubleshooting capability.

Responsibilities

• Act as the first point of contact on the service desk.
• Deliver remote and on-site project support.
• Solve users' problems daily.

Skills

Troubleshooting skills

Customer-first attitude

Communication skills

Active Directory

Networking fundamentals

Tools

Windows Server

Microsoft Office

Microsoft 365

Intune

System builds

Job description

Overview

Ready to take the next step in IT support?

Join a fast-growing technology services provider with a reputation for delivering reliable, secure, and innovative networking and IT solutions to businesses across the UK. With a strong focus on customer satisfaction and technical excellence, the organisation has built lasting partnerships by helping clients optimise their IT environments, improve service reliability, and embrace modern digital infrastructure.

The team is hiring 3 x Service Desk Engineers (Maidenhead) to provide front-line technical support, resolve incidents, and ensure a seamless IT experience for end users. The role offers the opportunity to work across a variety of technologies, develop technical skills, and contribute to a supportive and customer-focused environment.

Make your next move. Apply now!

Responsibilities

• First point of contact on the service desk – calm in a storm and quick on the keyboard
• Working on remote and on-site project delivery
• Solving real problems for real users, every single day
• Acting as the trusted tech partner for customers who rely on expert, human support

Qualifications

• Full UK driving licence (heading out to sites occasionally)
• 2+ years’ experience in an IT support or MSP environment
• A strong customer-first attitude – genuinely enjoys helping others
• Sharp troubleshooting skills and the ability
• Great communicator – written, spoken, and everything in between
• Active Directory, Windows Server (2012+)
• Windows 10+ Desktop, Microsoft Office
• Microsoft 365 Administration
• Intune, Entra, System builds and maintenance
• Solid understanding of networking fundamentals (DNS, DHCP, EMAIL)
• Routers and switches

Benefits

• Opportunities to work on a variety of projects and grow within a dynamic MSP

Salary

• £29,000 per year