2Nd Line Support Engineer - Gloucester

Experis; Gloucester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent IT service provider in Gloucester is seeking an experienced 2nd Line Support Engineer. This hybrid role requires expertise in various technologies including Windows 10/11, Apple Mac, and networking. Join a progressive organization that offers opportunities for career advancement into a 3rd Line or project-based role. The position will involve two days a week in the office, ensuring a dynamic work environment alongside professional growth.

Responsibilities

• Join a leading client in Gloucestershire as a 2nd Line Support Engineer.
• Provide support for Windows, Mac, and networking issues.
• Collaborate within a hybrid work environment with office presence required.

Skills

Windows Desktop including versions 10 and 11

Apple Mac

Networking - LAN, WAN, firewalls

Windows Server 2012 R2

Office 365 and Azure AD

Wireless Networks

ITIL

Mobile computing

CISCO Meraki cloud managed networks

Cloud Antivirus

Job description

2nd Line Support Engineer - Gloucester

An exciting opportunity for an experienced 2nd Line Support Engineer to join one of my leading Gloucestershire based clients who are expanding their team based out of an office in Gloucester.

In order to be considered for this 2nd Line Support Engineer role most of the following skills and experiences are required:

• Windows Desktop including versions 10 and 11
• Apple Mac
• Networking - LAN, WAN, firewalls
• Windows Server 2012 R2
• Office 365 and Azure AD
• Wireless Networks
• ITIL
• Mobile computing
• CISCO Meraki cloud managed networks
• Cloud Antivirus

This is a hybrid role with two days a week required in the office.

This represents an excellent opportunity to join a growing and progressive organisation with future opportunities to progress into a 3rd Line or project based role.