2nd Line IT Technician – Windows, O365 & Networking

Manpower UK Limited; Morley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading IT support company based in Morley seeks a Helpdesk Technician for their 2nd line support team. The role involves providing critical support for IT systems, troubleshooting network issues, and working closely with users to resolve technical challenges. Ideal candidates will have strong expertise in Microsoft Office 365 and Windows Server, excellent communication skills, and the ability to thrive in a fast-paced environment.

Benefits

Opportunities for training and career development

Supportive and collaborative team environment

Qualifications

• Strong knowledge of Microsoft Office 365, including Exchange, Teams, and SharePoint.
• Experience with Windows Server systems.
• Good understanding of networking concepts like VLANs and routing.

Responsibilities

• Provide 2nd line support for critical IT applications.
• Troubleshoot and resolve network issues.
• Monitor system alerts and respond to helpdesk tickets.

Skills

Microsoft Office 365

Windows Server

Networking

Technical troubleshooting

Communication skills

Job description

A leading IT support company based in Morley seeks a Helpdesk Technician for their 2nd line support team. The role involves providing critical support for IT systems, troubleshooting network issues, and working closely with users to resolve technical challenges. Ideal candidates will have strong expertise in Microsoft Office 365 and Windows Server, excellent communication skills, and the ability to thrive in a fast-paced environment.