2nd line IT Support Technician

Hiring People; City Of London; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

A leading telecoms company based in London is seeking a 2nd line IT Support Technician to join their team. The ideal candidate will have IT/Telecoms support experience, be fluent in English, and enjoy working in a fun, youthful environment. The role includes managing networks, working with SIP phones, and potential travel to the US for installations. Competitive salary of £25k-£27k with benefits including annual leave.

Benefits

20 days annual leave

Opportunity for travel to the US

Qualifications

• Experience in maintaining and fixing local area networks.
• Basic understanding of network cabling.
• Past experience within an IT support team.

Responsibilities

• Manage IT support for UK/US customers.
• Work with and program SIP phones.
• Proactively work on new projects.

Skills

IT/Telecoms Support experience

Fluency in English

Job description

Do you have IT/Telecoms Support experience? Do you have a good personality and hunger to grow within the business? If so, we want to hear from you!

You will need to be located within an hour of South Woodford, London.

About the Role

The Comms Guys, a telecoms company based in South Woodford in London, are looking for a new 2nd line IT Support Technician to work within their current team to help manage their UK/US customers.

The job includes maintaining and fixing local area networks, working with and programming SIP phones, proactively working on new projects to present to the team and basic understanding of network cabling. The day to day role is a general mixture of all of the above and requires someone with some past experience within an IT support team. The Comms Guys have offices in London and New York and there is potential throughout the year to help on installations in the UK/US. They have a fun young team and are looking for someone with a good personality and hunger to grow within the business.

Salary & Benefits

• Basic Pay: £25k-£27k
• You can also look forward to 20 days of annual leave, excluding bank holidays
• Likely to travel to the US occasionally for installations (New York, Texas and Florida)

What We're Looking For

Fluency in English is a requirement for this role. Candidates must currently reside within travelling distance of E18 1BY or be willing to relocate before employment commences.

About the Company

With over 25 years of telecoms experience, we are one of the leading suppliers of Telecoms, in the UK and US, predominantly in London and NYC. We have the experience to advise and help all types of clients with every aspect of their communication needs. We have a fairly small, young and fun team of technical support and sales staff.

Sound like You?

If this comes across as the ideal job for you, we can't wait to hear from you. Join our fun, youthful team as we continue to thrive and set the standards in the telecoms industry.