2nd Line IT Support Engineer – IT Infra & Projects

Countrystyle Recycling; England; On-site; GBP 35,000; Full time

Job summary

A leading waste management company is looking for a 2nd Line Support professional to provide comprehensive technical support across various sites. The candidate will handle server, desktop, and network infrastructure, while maintaining IT systems and documentation. The role requires strong communication skills, proactive problem-solving abilities, and previous experience in IT support. The position offers a yearly salary of £35,000 and includes benefits like life insurance, wellness programs, and more.

Benefits

Life Insurance with access to GP24

Employee Assistance Programme

Electric Car salary sacrifice scheme

Cycle to work scheme

Company Events

GymFlex salary sacrifice

Qualifications

• Must have strong communication skills across all levels.
• Experience in IT field or relevant qualifications required.
• Must have attention to detail.

Responsibilities

• Provide technical support across server, desktop, and networking infrastructure.
• Maintain and resolve any general workplace IT issues.
• Monitor and maintain documentation on all IT processes.

Skills

Strong Communications skills

MS Office to intermediate level

Ability to work to tight deadlines

Proactive with a desire to learn new skills

Attention to detail

Education

GCSE grades A-C

Previous experience in a similar role or IT Qualification

Tools

Networking (Unifi/ Meraki/ Cisco) Knowledge

Windows Operating Systems Knowledge

Job description

A leading waste management company is looking for a 2nd Line Support professional to provide comprehensive technical support across various sites. The candidate will handle server, desktop, and network infrastructure, while maintaining IT systems and documentation. The role requires strong communication skills, proactive problem-solving abilities, and previous experience in IT support. The position offers a yearly salary of £35,000 and includes benefits like life insurance, wellness programs, and more.