2nd Line IT Support Engineer – Desk & Remote

Edwards & Pearce; Beverley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading IT and Software provider in Beverley is seeking experienced 2nd Line Support Engineers to join their team. Responsibilities include providing desktop and remote support, configuring client hardware, and troubleshooting network issues. Candidates should have a solid background in application and network support, and strong analytical skills are a must. Competitive benefits include company pension and equipment provisions.

Benefits

Company Pension

Laptop

Mobile

On-site parking

Qualifications

• Experience in a similar role with good application and network support.
• Knowledge of networking protocols and security devices.
• Ability to manage multiple priorities effectively.

Responsibilities

• Provide desktop and remote support using the Helpdesk system.
• Configure and install client hardware and software.
• Liaise with Support teams to resolve issues.

Skills

Application support

Network connectivity

Troubleshooting

Attention to detail

Job description

A leading IT and Software provider in Beverley is seeking experienced 2nd Line Support Engineers to join their team. Responsibilities include providing desktop and remote support, configuring client hardware, and troubleshooting network issues. Candidates should have a solid background in application and network support, and strong analytical skills are a must. Competitive benefits include company pension and equipment provisions.