2Nd Line It Support Engineer

Set2Recruit; Newquay; On-site; GBP 25,000 - 32,000; Full time

Job summary

A recruitment agency is looking for an experienced IT Field Engineer to provide on-site IT support across Cornwall. This role involves managing Active Directory and Windows Server, supporting Microsoft 365 applications, and ensuring excellent customer service. The position offers a salary of up to £32,000, a company car, and various benefits including career development opportunities and private health care.

Benefits

Competitive salary up to £32,000

Company car

Career development opportunities

Private health care

Charity leave

25 days AL + bank holidays

Supportive work environment

Qualifications

• Proven experience as a Field Engineer or IT Support role.
• Strong knowledge of Active Directory and Windows Server.
• Experience with Microsoft 365 and networking fundamentals.
• Full, valid UK driving licence (essential).
• Ability to work independently and travel across Cornwall.

Responsibilities

• Provide on‑site IT support for hardware, software, and networking issues.
• Manage and support Active Directory, Windows Server, and user accounts.
• Support Microsoft 365 applications (Exchange Online, Teams, SharePoint).
• Install, configure, and maintain networking equipment.
• Document incidents, solutions, and changes.
• Deliver excellent customer service to internal teams and clients.

Skills

Field engineer experience

Active Directory knowledge

Windows Server

Microsoft 365

Networking fundamentals

Job description

IT Field Engineer - Cornwall

Location: Cornwall (travel across sites)

Salary: Up to £32,000 + company car

The Role:

Our client is seeking an experienced IT Field Engineer to provide on‑site IT support across Cornwall. This hands‑on role combines networking, Microsoft 365, Active Directory, and Windows Server support with travel between sites.

Key Responsibilities:

• Provide on‑site IT support for hardware, software, and networking issues.
• Manage and support Active Directory, Windows Server, and user accounts.
• Support Microsoft 365 applications (Exchange Online, Teams, SharePoint).
• Install, configure, and maintain networking equipment (LAN/WAN, Wi‑Fi, routers, switches).
• Perform preventative maintenance and system upgrades.
• Document incidents, solutions, and changes.
• Deliver excellent customer service to internal teams and clients.

Requirements:

• Proven experience as a Field Engineer or IT Support role.
• Strong knowledge of Active Directory and Windows Server.
• Experience with Microsoft 365 and networking fundamentals.
• Full, valid UK driving licence (essential).
• Ability to work independently and travel across Cornwall.

Desirable:

• IT certifications (Microsoft, CompTIA, or similar).

Benefits:

• Competitive salary up to £32,000
• Company car
• Career development opportunities and funded training
• Private health care
• Charity leave
• 25 days AL + bank holidays
• Supportive work environment

How to Apply:

Set2Recruit are acting as an employment agency. If you are interested in a great IT Field Engineer role, please send your CV for consideration.