2nd Line IT Engineer - Microsoft Stack (On-site)

Morgan Hunt UK Limited; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A recruitment agency is seeking a 2nd line support engineer for a 6-month contract based in the Edinburgh area. This office-based role involves providing technical support, resolving issues, and escalating problems as necessary. Candidates should have strong problem-solving skills, excellent communication, and experience with Microsoft technologies. A valid driving license and access to a vehicle are essential as the role covers multiple locations.

Qualifications

• Experience with troubleshooting software, hardware, and networking issues.
• Valid driving license and own vehicle.

Responsibilities

• Key point of contact for 2nd line support.
• Resolve technical tickets.
• Provide technical support for various issues.
• Escalate issues from junior staff.

Skills

Strong problem solving skills

Communication with stakeholders and customers

Experience with Microsoft tech stack

Job description

A recruitment agency is seeking a 2nd line support engineer for a 6-month contract based in the Edinburgh area. This office-based role involves providing technical support, resolving issues, and escalating problems as necessary. Candidates should have strong problem-solving skills, excellent communication, and experience with Microsoft technologies. A valid driving license and access to a vehicle are essential as the role covers multiple locations.