2nd Line Engineer/Field Engineer

Morgan Hunt UK Ltd; Falkirk; On-site; GBP 60,000 - 80,000; Full time

Job summary

A public sector recruitment agency is seeking a 2nd line support engineer for a 6-month contract in Scotland. The role is fully office-based, requiring a driving license and experience with a Microsoft tech stack. Responsibilities include resolving support tickets and acting as a point of escalation for junior staff. Competitive daily rate offered.

Qualifications

• Driving license and own vehicle are essential for the role.
• Experience in providing technical support for hardware, software, and networking.
• Ability to act as an escalation point for junior staff.

Responsibilities

• Serve as the key point of contact for 2nd line support.
• Resolve tickets effectively and efficiently.
• Provide technical support to users across multiple sites.

Skills

Strong problem solving skills

Communication with stakeholders

Experience with Microsoft tech stack

Job description

Morgan Hunt are working with a public sector organisation to recruit a 2nd line support engineer on a 6-month contract. The role will be fully office based, 5 days per week, covering sites in Falkirk, Edinburgh, Fife and Paisley. The role requires someone with a driving license and their own vehicle (mileage will be provided). The company works with a Microsoft tech stack, so experience with these technologies will be essential.

Responsibilities

• Key point of contact for 2nd line support
• Ticket resolution
• Providing technical support for software, hardware and networking issues
• Act as an escalation point of junior staff members

Essential Skills

• Strong problem solving skills
• Communication with stakeholders and customers
• Experience with Microsoft tech stack

Contract Details

6-month contract

£160 per day Inside IR35

5 days on site across various offices (Falkirk, Edinburgh, Paisley, Fife)

Please get in touch for further information.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.