2nd Line Engineer

Sterling Bridge Limited; Greater London; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

An award-winning cloud and security MSP based in Poole is seeking a 2nd Line Engineer. This role offers a salary between £30,000 - £35,000, hybrid working flexibility, and clear progression into 3rd Line Engineering and Cyber Security. Candidates will gain hands-on experience with Azure and interpersonal skills are critical. The company supports career growth with fully funded certifications and numerous benefits including private medical cover and 25 days holiday. Apply now to level up in your career.

Benefits

Hybrid working flexibility

Fully funded certifications

Private Medical Cover

25 Days Holiday + Bank Holidays

Regular team events

Qualifications

• Strong experience supporting Windows Server, Microsoft 365 & Active Directory.
• Good understanding of Azure, Intune, or cloud technologies.
• Solid troubleshooting skills across DNS, DHCP, VPN, networking & virtualisation.

Responsibilities

• Provide support for clients using cloud and cybersecurity solutions.
• Work hands-on with Azure, Intune, and infrastructure projects.
• Progress into 3rd Line Engineering faster in a high-performing team.

Skills

Supporting Windows Server

Microsoft 365

Active Directory

Azure

Intune

Troubleshooting DNS

Troubleshooting DHCP

Networking

Virtualisation

Client-focused communication

Job description

Role : 2nd Line Engineer

Location : Poole (Hybrid)

Salary : £30,000 - £35,000

Award-Winning Cloud & Security MSP | Elite Training | Rapid Progression to 3rd Line, Cloud & Cyber

We are working with an award-winning MSP in Poole , known for delivering cutting-edge Cloud, Cyber Security and Modern Workplace solutions to clients across the UK. Theyre now looking for a 2nd Line Engineer who wants to join a seriously high-performing technical team and take their career to the next level.

This isnt your typical support job. Youll be getting hands‑on exposure to Azure, Intune, Cyber Security tooling, Virtualisation, Networking, and Modern Cloud Infrastructure from day one. Youll work alongside senior cloud and security specialists, gaining experience on real projects and progressing into 3rd Line, Cloud Engineering, Infrastructure, or Security Operations faster than anywhere else on the South Coast.

If youre ambitious, technically sharp and want a role where youll learn more in 12 months than most engineers do in 3 years , this is the perfect next step.

Required Skills :

• Strong experience supporting Windows Server, Microsoft 365 & Active Directory
• Good understanding of Azure, Intune, or cloud technologies
• Solid troubleshooting across DNS, DHCP, VPN, networking & virtualisation
• Great communication skills and a client-focused mindset
• MSP experience is highly beneficial

Outstanding Benefits :

• £30,000 - £35,000 Salary
• Hybrid working flexibility around Poole office
• Work in an award-winning, cloud-first MSP
• Clear progression into 3rd Line Engineering, Azure Cloud Engineering, Cyber Security (SOC, Identity, Hardening), Infrastructure Projects & Architecture
• Fully funded certifications (Azure, Microsoft, Cyber, more)
• Private Medical Cover & Sick Pay
• 25 Days Holiday + Bank Holidays
• Regular team events, training sessions & knowledge workshops
• Work with a team that genuinely invests in your long‑term development

If youre a driven 2nd Line Engineer ready to level up in an elite Cloud & Security MSP , click APPLY NOW , attach your FULL CV and contact details , and Ill be in touch ASAP.