258534 (GH) Clinical Administrator

NHS Ayrshire & Arran; Addiewell; On-site; GBP 21,000 - 27,000; Full time

Job summary

NHS Lothian is actively seeking a Clinical Administrator to deliver a high-quality, professional administrative service to patients, doctors, staff and health service colleagues. The role focuses on pro-actively handling all incoming clinical mail, ensuring it is directed to the correct person, and addressing tasks within the role's competence.

The post requires liaising with outside agencies and specialists to secure continuity of care and ensure thorough handover back to the community,

Job description

NHS Lothian is excited to be recruiting a Clinical Administrator.

To provide a high quality professional administrative service to patients, doctors, staff, colleagues, health service professionals and others.

To pro-actively manage all incoming clinical mail using agreed protocols to ensure mail is directed to the appropriate person, and deal with items within their competence.

Liaise with outside agencies and specialists to ensure continuity of care and through care back to the community.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application—but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you—not an AI tool.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found in the further information for this vacancy.

We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

This post requires the post holder to have a PVG Scheme membership/record. If the post holder is not a current PVG member for the required regulatory group (i.e. child and/or adult) then an application will need to be made to Disclosure Scotland and deemed satisfactory before they can begin in post.

If after reading this information you have any questions, please contact [e-mail]

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.