24/7 Emergency Dept Receptionist – Patient Services

East Lancashire Hospitals NHS Trust; Blackburn; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A prominent healthcare provider in Blackburn is seeking a motivated reception team member for their busy Emergency Department. The role involves providing a customer-oriented service, registering patients, and efficiently managing patient records while maintaining confidentiality. Ideal candidates will possess excellent communication and keyboard skills, and be prepared to work shifts. This is an exciting opportunity to join a supportive and enthusiastic team that values quality care. The advert closes on December 4, 2025.

Qualifications

• Confident communicator with excellent customer care skills.
• Experience in a busy office environment preferred.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Provide reception service to the public in a busy environment.
• Input and update patient details in the hospital system.
• Liaise with medical and nursing staff efficiently.

Skills

Outstanding customer care skills

Excellent keyboard skills

Confident communicator

Ability to work under pressure

Tools

Cerner system

Job description

A prominent healthcare provider in Blackburn is seeking a motivated reception team member for their busy Emergency Department. The role involves providing a customer-oriented service, registering patients, and efficiently managing patient records while maintaining confidentiality. Ideal candidates will possess excellent communication and keyboard skills, and be prepared to work shifts. This is an exciting opportunity to join a supportive and enthusiastic team that values quality care. The advert closes on December 4, 2025.