24/7 ED Admin Coordinator — Frontline Patient Support

London North West Healthcare NHS Trust; Greenhill; On-site; GBP 24,000 - 30,000; Full time

Job summary

A prominent NHS Trust in London seeks a Band 3 - ED Administration Coordinator for the Emergency Department. The role involves providing essential administrative support, acting as the primary contact for patients and visitors, while promoting effective communication and professionalism. Candidates must be flexible to work various shift patterns and handle high-pressure situations, contributing to a dedicated team providing quality care. Join a dynamic environment with opportunities in a healthcare setting focused on community service.

Qualifications

• Must be motivated, committed, and dynamic.
• The ability to work flexible shift patterns is required.
• Adhere to Trust policy and confidentiality standards.

Responsibilities

• Provide comprehensive administrative support in the Emergency Department.
• Serve as the first point of contact for patients and visitors.
• Work closely with the ED administration team and clinical staff.

Skills

Effective communication skills

Ability to work under pressure

Team player

Excellent customer service skills

Job description

A prominent NHS Trust in London seeks a Band 3 - ED Administration Coordinator for the Emergency Department. The role involves providing essential administrative support, acting as the primary contact for patients and visitors, while promoting effective communication and professionalism. Candidates must be flexible to work various shift patterns and handle high-pressure situations, contributing to a dedicated team providing quality care. Join a dynamic environment with opportunities in a healthcare setting focused on community service.