23605 - Senior Administrative Officer - Merseyside Courts

The Methodist Church in Britain; Birkenhead, Grimsby; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

25 days annual leave

LGPS pension scheme

Training and development opportunities

Flexible benefits and staff networks

Job summary

National Probation Service in the North West is seeking a Senior Administrative Officer to coordinate business support for the division and lead administrative staff. The role also acts as the health, safety and fire point of contact for buildings and supports data, safety and reports.

Hybrid working is available where business needs allow, but the position must be worked from within the UK, with standard DBS and nationality checks required.

Qualifications

• NVQ Level 2 or equivalent and GCSE English/Maths at grade A-C.
• Experience in wide range of management support activities.
• Ability to deliver a quality service and support colleagues.

Responsibilities

• Coordinate division's administration and support.
• Line manage administrative staff and arrange development.
• Maintain health, safety and fire compliance and be a point of contact.
• Develop systems, databases and recording processes.
• Support recruitment, attend meetings and write reports.

Skills

MS Word

MS Excel

MS Outlook

PowerPoint

Lotus Notes

English fluency

Decision making

Education

NVQ Level 2

GCSE English & Maths

Tools

Lotus Notes

Job description

This Senior Administrative Officer post sits in the National Probation Service's North West courts and enforcement business unit, supporting a divisional office and its local offices. The jobholder co-ordinates business administration and management support, line manages administrative staff and acts as the health, safety and fire point of contact for the buildings. Hybrid working is offered where business need allows, but the role can only be worked from within the UK. Eligibility depends on Civil Service nationality rules and a standard DBS check.

What the job involves

• Co-ordinate business support and operational administration for the division, function or cluster
• Line manage administrative assistants, case administrators and other administrative staff
• Manage staff development, underperformance, attendance and employee relations fairly
• Develop business administration systems, databases and recording systems
• Maintain registers, monitor probation processes, and collect and analyse data to identify trends
• Act as Single Point of Contact and Estates Liaison Officer for health, safety and fire compliance
• Co-ordinate risk assessments, fire drills, DSE and ergonomic assessments, and related training
• Act as Cardinus assessor, first aider and fire warden, or ensure cover at each site
• Report building repairs, defects and security issues to facilities contractors
• Handle imprest monies, act as vetting contact point, and monitor travel warrants, bus passes and purchase orders
• Act as Knowledge and Information Liaison Officer and Record Retrieval Requestor, keeping information secure under data protection rules
• Represent the Business Manager at meetings and events, write reports and support recruitment

What’s required

Qualifications

• NVQ Level 2 or equivalent
• GCSE grade A-C in English and Maths or equivalent

Experience

• Previous administration experience, including a wide range of management support activities
• Evidence of supporting colleagues to deliver a quality service

Skills & knowledge

• Microsoft Word, Excel, Outlook and PowerPoint skills, or equivalent such as Lotus Notes
• Ability to fulfil all spoken aspects of the role in English, or Welsh where specified
• Behaviours: changing and improving, making effective decisions, delivering at pace, managing a quality service, developing self and others

Checks & eligibility

• Standard DBS check
• Security and identity checks before taking up post
• Meets Civil Service nationality rules

What’s offered

• 25 days annual leave on appointment, rising to 30 after five years, plus public holidays
• Local Government Pension Scheme through the Greater Manchester Pension Fund
• Extensive training and development opportunities
• Employee-run networks for staff from minority groups and others
• Family friendly policies, including reduced hours and job share
• Flexible benefits, voluntary benefits, retail vouchers and discounts
• Paid paternity, adoption and maternity leave
• Free annual sight tests for employees who use computer screens