2026 Level 3 Business Administration Apprenticeship Programme, Ipswich

Willis Towers Watson; Ipswich; Hybrid; GBP 15,000 - 20,000; Full time

Job summary

A leading global risk management firm in Ipswich is offering a Business Administration Apprenticeship. The role involves supporting the Natural Resources team and requires strong communication skills, attention to detail, and at least 5 GCSEs including English and Maths. Hybrid working options are available for this 18-24 month program.

Qualifications

• Must have 5 GCSEs including English and Maths at grade 4 or above.
• Excellent command of written and spoken English is essential.
• Keen eye for detail and natural curiosity is required.

Responsibilities

• Support the Natural Resources team on various business tasks.
• Maintain relationships with key stakeholders for excellent service.
• Investigate and resolve client queries during the apprenticeship.

Skills

Attention to detail

Strong written and spoken English

Relationship building

Task prioritization

Adaptability

Quick learning ability

Education

5 GCSEs including English and Maths (grade 4 or above)

Job description

Description

With 48,000 colleagues in over 140 countries, we help organisations make forward-thinking choices about their people, their investments and the risks they face. Joining our industry-leading Corporate Risk & Broking (CRB) team, you’ll be part of this impact right from the start.

Our CRB business is one of the world’s largest insurance brokers and risk advisory firms. We help clients ranging from small businesses to multinationals to understand, assess and manage their risks. Our experts collaborate around the world to provide our clients with a broader perspective, data-led insight and exceptional service. This is important and fascinatingly diverse work, and you’ll help us deliver it.

Diversity, Equity and Inclusion

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

Responsibilities

As a Business Administration Apprentice, you will work to support the Natural Resources team on a wide variety of business-focused tasks. You will support account executives and stakeholders to deliver excellent client service, and the successful candidate will be an integral part of the Natural Resources team.

On this apprenticeship you will be supported to understand the business needs and to look for solutions to deliver excellent service. You will investigate and troubleshoot to ensure that all queries are seen through to resolution.

You will work closely with the Global team and develop great working relationships with colleagues in the Mumbai office to ensure accurate data input within the quality standards.

You will be developed to give first class operational and service delivery to support the business unit to ensure that their targets are met.

Qualifications

Requirements:

Everyone in the team will be there to help you learn and grow throughout your time on the apprenticeship programme. To transform your tomorrow with WTW, you’ll need to be:

• 5 GCSEs (or equivalent) between including English and Maths (grade 4 or above)
• Excellent command of written and spoken English
• Keen eye for detail and naturally inquisitive
• Able to build effective working relationships at all levels with key stakeholders
• Ability to prioritise and organise tasks
• Ability to learn new processes and systems
• Flexible and adaptable to changing demands
• A quick learner
• Ability to work independently and as part of a team

Over the course of 18-24 months, alongside the responsibilities of your role, you will also complete a programme of study which will be a combination of assignments, coursework and exams. Whilst WTW and the selected government approved training provider, will equip you with all of the materials required, six hours per week to focus on your studies, and the support of a tutor, you will need to ensure that you are meeting all key milestones set out at the beginning of your apprenticeship and achieving the standards required, both academically and in your role. Further information on the apprenticeship will be provided post offer; however, we encourage you to research the requirements of the apprenticeship standard in advance of your interview https://skillsengland.education.gov.uk/apprenticeships/st0117-v1-1

Closing Date: 14th November 2025

Workstyles: We’re open to hybrid working for this role. This means blending working at home with at least four days in the office, learning from experienced colleagues and getting to know your fellow apprentices.

*** Please note that we do not accept multiple applications and you should only select and apply to one programme per year ***

The Application Process

Stage 1: Apply online and attach your CV

Stage 2: Complete an online test and a video interview

Stage 3: Attend a virtual assessment centre, where you’ll meet members of the team

Stage 4: Offer and onboarding

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [e-mail]