2026 - Bloomberg Customer Support - French Speakers - January or April start

Bloomberg L.P.; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global financial information company is looking for French-speaking Customer Support professionals in London, starting January or April 2026. You will assist financial clients with software and hardware management, ensuring outstanding service. Ideal candidates have a Bachelor's degree and fluency in both French and English. The company offers comprehensive training and career growth opportunities.

Benefits

8-week long training program

Career development opportunities

Visa sponsorship available

Qualifications

• Fluency in French and English, written and verbal.
• Experience in a client/customer-facing role.
• Willingness to learn new technologies.

Responsibilities

• Provide customer service to a range of clients over phone and messaging.
• Assist clients with terminal setup, connection, and hardware management.
• Work on fast-paced issues related to Capital Markets and Asset Management.

Skills

Fluency in French

Customer service orientation

Problem-solving skills

Multi-tasking ability

Education

Bachelor's degree or equivalent experience

Job description

Overview

2026 - Bloomberg Customer Support - French Speakers - January or April start

Location: London

Business Area: Technology Support

Ref #: 10046470

Description

Bloomberg is a global financial information and news leader that provides influential decision makers with a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. We are open, inclusive and collaborative, and provide a work environment that encourages our employees to be their best.

What’s the Role?

Are you passionate about working in financial markets and by the prospect of providing technical support for the world’s leading financial professionals? If so, join the Bloomberg Customer Support team, which is a key part of our Technology Services & Solutions business.

As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues.

You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients’ technological needs. We tackle our clients’ software issues, and we understand how it relates to their workflows and asset-class needs. Working with critical information and highly sophisticated tools, we ensure the security of our clients’ accounts and data.

Secondly, you will connect with our clients, including CEOs and executive managers with access to proprietary data and information. We set up, train, and connect our clients to the various Bloomberg products and platforms they subscribe to. You will work as part of our 500 strong distributed team, supporting our clients collectively in more than 18 languages.

Who you are

You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible.

What’s in it for you?

• We provide all new hires an 8-week long training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.
• You’ll never stop learning... we’ll invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Our Bloomberg Technology Client Services specialists have the opportunity to be involved in mentoring, recruiting, quality control and idea generation.
• You will have the opportunity to champion your career across the company or further develop your technical skills within the Technology Services and Solutions Business. Our alumni have a diversity of successful career paths to: Analytics & Sales, Enterprise Technology Services, Data, Compliance, Finance, Engineering as well as Advanced IT roles and Client Financial Services.

You’ll need to have

• Bachelor's degree or equivalent experience
• Sponsorship is available for this role. To be eligible you must be eligible for the UK Skilled Worker under the New Entrant Requirements (see below)
• Fluency in French, in addition to English (written and verbal)
• Ability to provide outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)
• A demonstrated interest in Finance and / or Technology
• Desire to develop skills and experience in customer service in a fast-moving FinTech environment
• Willingness to learn new technologies and ability to retain information
• Multi-tasking and problem solving skills as well as an ability to work independently and as part of a larger global team
• An interest in progressing a career within Bloomberg

We’d love to see

• Work experience in a client/customer facing role
• Curiosity to identify, research, and resolve customer technology, software and hardware issues
• Awareness of data management, privacy and information security
• Aptitude to work within highly connected and software-based systems

What you’ll need to be able to do

• Start a full time role in January or April 2026
• Occasionally work weekends or on a bank holiday (weekday off in lieu)

We are committed to hiring the best and brightest talent at Bloomberg and we do provide visa sponsorship for this role. However, each case is reviewed on an individual basis.

If this sounds like you

Apply if you think we’re a good match. We’ll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/

New Entrant criteria for Sponsorship

Where the applicant does not meet the salary threshold for experienced workers, they may be able to meet a reduced threshold as a New Entrant if they meet the criteria.

To be a ‘New Entrant’ at least one of the following criteria must be met:

1. Applicant is under 26 on the date of application; or

2. Applicant is working towards a recognised professional qualification in a UK-regulated profession; or

3. Applicant is working towards full registration or chartered status with the relevant professional body for the job they are sponsored for; or

4. Applicant’s most recent permission, other than as a visitor, was under the Student route (within last 2 years) and the course has finished (or will finish within 3 months); or

5. Applicant’s most recent permission, other than as a visitor, was under the Graduate route (within last 2 years).

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email [e-mail]