2 X Medical Receptionists / Administrators

NHS; Dewsbury; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare provider in Dewsbury is seeking a Medical Receptionist / Administrator to support patient care in a part-time capacity. Responsibilities include handling patient appointments, managing communications, and assisting with administrative tasks. The ideal candidate will have essential GCSE qualifications in English and Maths, along with strong organizational and interpersonal skills. This permanent role offers a supportive environment in the healthcare sector.

Qualifications

• GCSE qualification in English and Maths is essential.
• Experience as a Medical Receptionist/Administrator is desirable.
• Excellent communication and interpersonal skills required.

Responsibilities

• Greet patients and visitors courteously.
• Handle patient appointments using the clinical system.
• Process repeat prescription requests.

Skills

Strong organisational skills

Excellent communication skills

Interpersonal skills

Ability to multi-task

Education

GCSE grade in English

GCSE grade in Maths

Tools

SystmOne

Job description

Job Title

Medical Receptionist / Administrator

Location

Sidings Healthcare Centre & New Brewery Lane Surgery, Dewsbury, West Yorkshire (WF12 9QU & WF12 9DU)

Work Pattern

Part‑time – two posts available.

• Post 1: 8:00 am – 1:00 pm, Monday‑Friday
• Post 2: 1:00 pm – 6:30 pm (exact hours to be agreed), Monday‑Friday

Key Responsibilities

• Greet patients and visitors courteously and professionally.
• Answer telephone and face‑to‑face enquiries, signposting patients appropriately.
• Book, amend and cancel patient appointments using the clinical system (e.g. SystmOne).
• Support patients with queries relating to appointments, prescriptions, test results and other general enquiries.
• Handle incoming and outgoing communications – emails, letters and documents.
• Process repeat prescription requests following practice protocols.
• Scan, upload and file clinical and non‑clinical correspondence to patient records.
• Assist the GP practice team with various administrative tasks to support patient care.

Essential Qualifications

• GCSE grade in English and Maths.

Desirable Qualifications

• Experience as a Medical Receptionist/Administrator.
• Strong organisational and multi‑tasking skills.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive and confidential information with care.

Other Details

• Salary: based on experience.
• Contract: Permanent.
• Reference Number: A3754‑25‑0000.
• Permanent, part‑time role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check to identify any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.