1st Line Cloud Services Technician

Spectrum IT Recruitment; England; Hybrid; GBP 29,000; Full time

Job summary

A leading cloud solutions provider is seeking a 1st Line Support Technician to join their team in Fareham. The position offers a competitive salary of up to £28,500 and is designed for individuals who are passionate about technology and want to grow in their IT careers. Key benefits include 1st-class training, mentorship, and opportunities to gain Microsoft certifications. Ideal candidates will possess relevant education or experience and strong communication skills and should be prepared for occasional travel to other sites.

Benefits

1st-class training

Career progression opportunities

Continuous training

Qualifications

• Passionate about technology and eager to build a career in IT.
• Experience as a 1st Line Support Technician is a plus.

Responsibilities

• Provide technical support for users.
• Troubleshoot and resolve technical issues.
• Assist in training and mentoring new staff.

Skills

Full valid UK driver's licence

Strong Microsoft skills

Working knowledge of Microsoft Office 365

Aptitude for technical troubleshooting

Clear and strong communication skills

Ability to analyse and investigate issues

Education

BTEC Level 3 in IT

CompTIA A+ and MTA's in infrastructure

ICT Degree

12 months of experience in a similar role

Job description

1st Line Support Technician

Fareham (Hybrid)

Up to £28,500

Are you passionate about technology and eager to build a career in IT? Or are you already a 1st Line Support Technician looking for a company that invests in your development? Look no further!

Our client, one of the UK's leading cloud solutions providers and a Microsoft Gold Partner, is searching for driven individuals to join their expanding team. This award‑winning organisation is committed to helping you achieve your full potential with:

• A competitive salary of up to £28,500.
• 1st‑class training and ongoing mentorship.
• Clear career progression and future growth opportunities.
• Hands‑on experience with cutting‑edge technology.
• Opportunities to gain Microsoft certifications.
• Continuous training to enhance your skills and knowledge.

Required Education

• BTEC Level 3 in IT or equivalent (e.g., Apprenticeship).
• OR CompTIA A+ and MTA's in infrastructure.
• OR ICT Degree.
• OR 12 months of experience in a similar role.

Skillset

• Full valid UK driver's licence – occasional travel to other sites.
• Competent PC user with strong Microsoft skills.
• Working knowledge of Microsoft Office 365.
• Aptitude for technical troubleshooting.
• Clear and strong communication skills.
• Ability to analyse and investigate issues.

To apply for this position, please email your CV to [email removed] or simply click Apply now!

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.