1st/2nd Line IT Support Specialist

Adecco; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a dynamic 1st/2nd Line IT Support Specialist for a contract role in the healthcare sector until March 2026. The successful candidate will assist users with Microsoft products while delivering essential IT support. Applicants should have substantial experience in IT support and a good understanding of the healthcare environment. This role requires on-site work five days a week.

Qualifications

• Solid understanding of the healthcare environment or the capability for quick learning.
• Significant experience in delivering 1st and 2nd line IT support.
• Strong working knowledge of Microsoft products.

Responsibilities

• Provide efficient 1st and 2nd line IT Service Delivery and Support.
• Troubleshoot and resolve issues related to clinical applications.
• Assist users with Microsoft products including Office 365.

Skills

Healthcare Experience

Technical Skills

Microsoft Proficiency

Hardware Knowledge

Communication Skills

Job description

1st/2nd Line IT Support Specialist Contract Opportunity!

Contract Type: Contract until 31st March 2026 Start Date: ASAP Day rate: 150 - 200 per day Onsite working: 5 days per week on-site required

Are you a tech-savvy individual with a passion for helping others? Do you thrive in a delivering 1st and 2nd line IT Service Delivery and Support where your skills make a real difference? If so, our client in the healthcare sector is looking for a dynamic 1st/2nd Line IT Support Specialist to join their team on a contract basis!

Why You Should Apply:

• Make a meaningful impact in the healthcare industry by providing essential IT support.
• Work in a collaborative and supportive environment where your contributions are valued.
• Gain exposure to various clinical applications and enhance your technical skills.

Key Responsibilities:

• Provide efficient 1st and 2nd line IT Service Delivery and Support
• Troubleshoot and resolve issues related to clinical applications, desktop hardware and peripherals.
• Assist users with Microsoft products, including Office 365, MS Teams, Windows Desktop and Windows Server operating systems.
• Communicate effectively with service users at all levels, ensuring a positive customer experience.

What We're Looking For:

• Healthcare Experience: A solid understanding of the healthcare environment or the ability to pick up clinical application IT support quickly.
• Technical Skills: Significant experience in delivering 1st and 2nd line IT support is a must.
• Microsoft Proficiency: Strong working knowledge of Microsoft products, including Office 365 Windows Desktop and Windows Server operating systems.
• Hardware Knowledge: Good working knowledge of desktop hardware and peripherals.
• Communication Skills: Strong interpersonal skills to delivering customer facing services and engage with users across different levels of seniority to

Ready to Make a Difference?

If you're enthusiastic about IT support and want to play a crucial role in the healthcare sector, we want to hear from you! Apply today and take the next step in your IT career with our client.

How to Apply:

Please submit your CV and a brief cover letter highlighting your relevant experience.

Don't miss out on this exciting opportunity, apply now!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.