1St/2Nd Line IT Support Specialist

Adecco; Crewe; On-site; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency seeks an IT Support Specialist for a healthcare role in Crewe. The position requires 1st and 2nd line support skills, knowledge of Microsoft products, and good communication abilities. Successful candidates will troubleshoot clinical applications and assist users effectively. This is a full-time onsite position with a day rate of £150-£200.

Qualifications

• Experience in the healthcare environment or ability to learn clinical application IT support.
• Significant experience in delivering IT support.
• Strong working knowledge of Microsoft products.
• Good knowledge of desktop hardware and peripherals.

Responsibilities

• Provide efficient IT Service Delivery and Support.
• Troubleshoot issues with clinical applications and hardware.
• Assist users with Microsoft products.
• Ensure a positive customer experience.

Skills

1st and 2nd line IT support

Microsoft Office 365

Windows Desktop

Windows Server

desktop hardware

communication skills

Job description

Contract Details

Contract Type: Contract until 31st March 2026
Start Date: ASAP
Day rate: £150 - £200 per day
Onsite working: 5 days per week on-site required

Why You Should Apply

• Make a meaningful impact in the healthcare industry by providing essential IT support.
• Work in a collaborative and supportive environment where your contributions are valued.
• Gain exposure to various clinical applications and enhance your technical skills.

Key Responsibilities

• Provide efficient 1st and 2nd line IT Service Delivery and Support.
• Troubleshoot and resolve issues related to clinical applications, desktop hardware and peripherals.
• Assist users with Microsoft products, including Office 365, MS Teams, Windows Desktop and Windows Server operating systems.
• Communicate effectively with service users at all levels, ensuring a positive customer experience.

What We're Looking For

• Healthcare Experience: A solid understanding of the healthcare environment or the ability to pick up clinical application IT support quickly.
• Technical Skills: Significant experience in delivering 1st and 2nd line IT support is a must.
• Microsoft Proficiency: Strong working knowledge of Microsoft products, including Office 365, Windows Desktop, and Windows Server operating systems.
• Hardware Knowledge: Good working knowledge of desktop hardware and peripherals.
• Communication Skills: Strong interpersonal skills to deliver customer facing services and engage with users across different levels of seniority to

Ready to Make a Difference?

If you're enthusiastic about IT support and want to play a crucial role in the healthcare sector, we want to hear from you! Apply today and take the next step in your IT career with our client.

How to Apply

Please submit your CV and a brief cover letter highlighting your relevant experience.

Don't miss out on this exciting opportunity, apply now!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.